Customer Success Representative
Estimated: $36.1K – $45.8K a year. This remote position offers competitive compensation, comprehensive health coverage, a 401k plan, paid time off, and the flexibility of remote work. The Customer Success Representative role is ideal for candidates with 2-4+ years of experience in SaaS and B2B product education, preferably with knowledge of the financial services industry. The successful candidate will be responsible for leading engaging education sessions, collaborating with customers to understand their unique needs, and developing educational materials for various user personas. They will work closely with Sales and Onboarding teams to ensure a seamless customer journey, create and maintain instructional resources, and act as a trusted advisor to customers. The role requires strong communication skills, quick thinking, and problem-solving abilities. The representative will also collaborate with cross-functional teams to relay customer feedback and drive product improvements.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Operations Coordinator
This part-time remote position offers a competitive salary of $40 per hour for 20-25 hours per week, along with a comprehensive benefits package including paid holidays, sick leave, vacation, personal time, and eligibility for medical, dental, and vision coverage. The Operations Coordinator will play a crucial role in overseeing processes and operations to ensure productivity and quality for the organization.
Key responsibilities include managing the full cycle of recruiting and hiring, from finalizing offer letters to supporting new hires with paperwork. The coordinator will handle payroll duties using Gusto, including creating and maintaining timesheets, reviewing and approving hours, and ensuring compliance with company policies. Grant and contract management is another important aspect, involving the collection and storage of documents, maintaining invoice reporting timelines, and preparing budget documents for funders.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Health Support Coordinator
This remote position offers a competitive salary and benefits package, with preference given to Minnesota residents. The Health Support Coordinator (HSC) role is part of the Blue Cross Blue Shield of Minnesota (BCBSMN) Care Management team, providing crucial support for utilization, case, and disease management activities
Key responsibilities include handling customer service inquiries, managing work queues, reviewing prior authorizations, processing admission notifications, and managing program referrals. The HSC will interact with members, providers, and other stakeholders via phone and written communications. They will assist in implementing new workflow processes, prioritize referrals to health coaches, and perform initial non-clinical triage functions. Daily tasks involve researching and responding to various management requests, making outbound calls to providers and facilities, routing inbound calls, and maintaining excellent customer service.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Data Coordinator
This hybrid position offers a competitive hourly rate ranging from $18.00 to $21.50, along with a comprehensive benefits package including medical, HSA, prescription, vision, and dental coverage. Additional benefits include life insurance, disability coverage, retirement plans with potential company match and profit sharing, an Employee Assistance Program, paid time off, and holidays. The Data Coordinator role at Innovis, based in Columbus, OH, primarily involves remote work with occasional in-office days as needed. The position focuses on supporting data providers, ensuring accurate and timely data processing, and resolving complex database and reporting issues.
Key responsibilities include tracking data files, providing support with testing and statistic reports, researching and resolving data reporting problems, and educating customers on best practices for data reporting. The ideal candidate should have a high school diploma or equivalent, strong organizational skills, the ability to work independently and in a team, and proficiency in Windows-based applications such as Word, Excel, and Outlook.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Health & Welfare Benefits Administration Services Analyst
This remote position offers a competitive salary range of $50,000 – $65,000, along with a comprehensive benefits package including health insurance, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off. The Health and Welfare Benefits Administration Services Analyst role at Conduent provides an opportunity to support senior analysts and consultants in managing client accounts for optimal benefit plan administration.
Key responsibilities include managing specific cyclical operation tasks for various employee populations, overseeing processes related to file transmissions and user acceptance testing, collaborating with international team members, and interacting with clients and vendors. The ideal candidate will have strong analytical and communication skills, proficiency in Microsoft Office, and experience in data analysis and process improvement.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.