Customer Success Rep
Estimated: $36.3K – $78.6K a year. The role is a remote, full-time Tier 2 Customer Success position at a healthcare technology company. The company specializes in providing software solutions across various healthcare specialties, including dental, orthodontic, chiropractic, and optometry practices.
The Tier 2 Customer Success position requires a bachelor’s degree or equivalent experience in IT, Computer Science, or related fields, along with at least three years of customer support experience. The role involves managing escalated technical issues from Tier 1 support, investigating complex system problems, and serving as a key point of contact for challenging cases. The ideal candidate will possess strong problem-solving abilities, excellent communication skills, and proficiency in customer support software.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Healthcare Associate Consultant
Estimated: $58.4K – $75.1K a year. The position is a remote, full-time Associate Consultant role in healthcare policy, offering professional growth opportunities. The role requires 3-5 years of experience in healthcare policy, government, or consulting, along with a bachelor’s degree in political science, public health, or related fields. The position focuses on analyzing healthcare legislation and policy at federal, state, and local levels to provide insights to clients. The consultant serves as a bridge between policy analysis and technology solutions, delivering written analysis to executive-level clients while managing multiple concurrent projects. Key responsibilities include synthesizing complex legislative information, supporting professional services sales, and collaborating across teams to develop tailored solutions. The ideal candidate combines strong data analysis capabilities with excellent communication skills, demonstrating ability to translate policy implications for diverse stakeholders. They must excel at independent research, project management, and meeting tight deadlines while maintaining attention to detail.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Records Analyst
The remote Records Analyst role, based in Rosslyn, VA, supports DoD Healthcare Management with standard benefits offered. The position requires 2+ years of records management experience, with knowledge management experience as a preferred qualification. Core responsibilities include implementing records management processes, handling FOIA requests, managing SharePoint knowledge libraries, and processing official records according to DHA and NARA policies.
Key duties involve training Records Custodians, conducting pre-audit planning, researching and retrieving records, and delivering staff briefings. The analyst must ensure compliance with established procedures while providing timely responses to information requests. The role requires proficiency in Microsoft Office and SharePoint, along with strong customer service and communication skills.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Junior Renewal Analyst
Estimated: $49.5K – $61.8K a year. The Junior Renewal Analyst position is offered as either hybrid (Atlanta) or fully remote, with standard benefits. This entry-level role reports to the Director of Sales Operations and focuses on managing client subscription renewals. The position requires 2+ years of experience in order processing, with additional experience in accounting or operations preferred. A bachelor’s degree is preferred but not mandatory.
Core responsibilities include initiating renewals, generating quotes, processing purchase orders, and maintaining CRM data integrity. The role involves direct client communication and coordination with internal teams to ensure timely renewals. Key qualifications include proficiency in Excel and Salesforce, superior attention to detail, and excellent communication skills. The ideal candidate must demonstrate experience working with multiple stakeholders and ability to handle high-volume tasks methodically.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Compliance Associate
A remote or New York-based Compliance Associate position is available with a salary range of $50k-$60k based on experience. Benefits include 401k, unlimited PTO, hybrid work options, and fully covered health insurance (medical, dental, vision). The role requires a bachelor’s degree in Business, Law, Finance, or related field. Core responsibilities include monitoring regulatory compliance, maintaining documentation, supporting internal audits, and collaborating with teams to ensure adherence to mortgage regulations.
The position involves analyzing compliance metrics, developing resources, and providing guidance on regulatory requirements. Key qualifications include strong understanding of compliance concepts (mortgage/financial services preferred), exceptional organizational skills, and analytical problem-solving abilities.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.