Customer Service Representative
The Customer Service Representative position involves addressing inbound inquiries from Medicaid members and providers. Training and production hours are scheduled Monday through Friday from 8:30 AM to 5:00 PM EST. Compensation ranges from $17.00 to $28.46 per hour, with comprehensive benefits including medical, dental, and vision coverage, retirement savings plans, stock purchase options, life and disability insurance, wellness programs, tuition assistance, retail discounts, paid time off, and holiday pay.
Key responsibilities include resolving eligibility, benefits, and service-related questions while maintaining high customer satisfaction. Candidates must demonstrate strong communication skills, adaptability to performance metrics, and proficiency in remote work using company-provided equipment. A secure Ethernet connection is mandatory, as Wi-Fi is not permitted. While the role is primarily remote, occasional office attendance may be necessary during technical issues. A high school diploma or equivalent is required, with an emphasis on self-sufficiency and problem-solving in a home-based environment. The role focuses on delivering accurate, empathetic assistance to ensure seamless service, aligning with organizational standards for quality and efficiency in meeting member and provider needs.
Click Here To Apply For This Job
*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Enrollment Specialist
The role offers $21 per hour with comprehensive benefits including medical, dental, vision, and short-term disability coverage. Additional perks include 4 weeks PTO (increasing to 5 weeks after 2 years), 9 paid holidays, 12 weeks paid parental leave, 401(k), mental health services, sick leave, and remote work equipment. This fully remote Enrollment Specialist position is available in 18 states across the US, requiring candidates to work from a private, HIPAA-compliant workspace with high-speed internet. The position involves being the first point of contact for a digital substance use disorder treatment clinic, handling incoming communications from patients, pharmacies, insurers, and referrers. The specialist manages insurance eligibility checks, patient enrollment, appointment scheduling, and general inquiries while maintaining empathetic, stigma-free care. Candidates should have knowledge of addiction medicine terminology, and strong technical skills with common business tools. The role splits between 70% enrollment duties and 30% patient support responsibilities, requiring exceptional communication skills and attention to detail.
Click Here To Apply For This Job
*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Clinical Admissions Associate
The position offers a base salary between $50,000 and $60,000 per year, with compensation influenced by location and experience. Additional incentives may include bonuses and other financial benefits. Full-time employees receive a comprehensive benefits package. The role requires availability for shifts from 12 PM to 8 PM, either Monday through Friday or Sunday through Thursday. Candidates must be authorized to work in the United States and have strong communication skills, technological reliability, and the ability to work in a fast-paced environment while maintaining high-quality care. A master’s degree in mental health, social work, or a related field is required, along with preferred experience working with teens and young adults and conducting behavioral health assessments and admissions. This remote position involves conducting virtual biopsychosocial assessments for adolescents and young adults facing various mental health challenges. Responsibilities include establishing rapport with clients and referral sources, determining program eligibility, assigning treatment teams, and documenting assessments according to regulatory standards.
Click Here To Apply For This Job
*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Outbound Survey Representative
The Outbound Survey Representative position involves conducting marketing research surveys through outbound calls to business professionals nationwide, with no sales component. The role offers a structured Monday through Friday schedule, with shifts available from 9:00 AM to 5:00 PM EST or 8:00 AM to 4:00 PM CST, ensuring evenings and weekends remain free. Compensation is a fixed rate of $10.00 per hour, supplemented by paid training and company-provided computer equipment. Key responsibilities include initiating contact with professionals, administering surveys, and accurately documenting responses while upholding professionalism. No prior experience is required, though candidates must exhibit strong communication skills, a service-oriented attitude, and the ability to collaborate effectively in a fast-paced, team-driven environment. The role emphasizes adherence to performance standards, attention to detail, and dedication to delivering high-quality insights. Benefits include a casual work atmosphere focused on innovative service delivery, supported by comprehensive training and tools.
Click Here To Apply For This Job
*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Operations Specialist, Fraud & Disputes Resolution
The position offers hourly pay between $18.50 – $20.06, plus comprehensive benefits including health, dental, and vision coverage, 160 hours of annual PTO, 48 hours of holiday pay, 16 hours of floating holiday time, and paid parental leave after six months. Additional perks include a $100 monthly wellness stipend, $40 monthly internet stipend, 401(k) with company match, and provided IT equipment. This remote Operations Specialist role on the Fraud and Disputes Resolution team is available to residents of 11 states (AR, AZ, FL, GA, MO, NC, SC, TN, TX, UT, VA), requiring a private workspace and high-speed internet with minimum speeds of 80 Mbps download and 8 Mbps upload. The position operates Monday-Friday 8:30 AM to 5:00 PM ET. The specialist investigates and resolves fraud cases, working directly with customers and merchants through phone calls and email communication.
Key qualities include analytical thinking, attention to detail, clear communication skills, and adaptability to evolving fraud methods. The role requires proficiency with multiple systems and the ability to work both independently and collaboratively.
Click Here To Apply For This Job
*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.