Client Service Coordinator
Estimated: $38.7K – $63.8K a year. The Client Service Coordinator role involves investigating and resolving escalated service concerns across claims, eligibility, billing, and other areas. The position requires a minimum of a high school diploma, though an advanced degree is preferred, along with two years of experience in customer service and proficiency with various software applications.
The ideal candidate possesses strong analytical and problem-solving abilities, demonstrating expertise in managing multiple priorities while maintaining effective communication with various stakeholders. They must excel at understanding customer needs, negotiating solutions, and working independently. The role involves handling inquiries through multiple channels including phone, chat, and email, requiring exceptional verbal and written communication skills. The coordinator works closely with matrix partners, clients, and brokers to ensure timely resolution of service concerns while maintaining detailed documentation of all interactions.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Social Media Manager
This remote position offers a competitive salary range of $81,689 – $85,421, along with comprehensive benefits including fully employer-paid healthcare, a 401(k) plan with 3% employer match, and two annual office closures. The Social Media Manager for News and Culture plays a vital role in managing and executing daily social media content across multiple platforms. The position requires up to 10% travel availability.
The ideal candidate brings 3+ years of social media content production experience, along with strong writing and storytelling abilities. They must demonstrate proficiency in managing various social platforms including Facebook, Twitter, Instagram, LinkedIn, and TikTok while staying current with emerging trends. Working under the Social Media Director, they collaborate with the Advocacy Social Media Manager to create engaging content that connects organizational work to broader news and cultural trends.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Content Writer
This part-time, fully remote position offers hourly compensation and the flexibility to work from anywhere, emphasizing a “Life > Work” balance approach. The Content Writer role involves creating engaging content for B2B podcast episodes, working with Fortune 500 and mid-market companies. The ideal candidate possesses proven experience in podcast content creation and demonstrates proficiency with AI tools, particularly ChatGPT 4.0. They must excel in crafting various content formats including headlines, quote blocks, show notes, and social media posts. The position requires exceptional English language skills and a strong understanding of B2B marketing strategies. Working collaboratively with podcast producers, hosts, and marketing teams, the writer ensures content maintains consistent brand voice while meeting platform-specific requirements. Working collaboratively with podcast producers, hosts, and marketing teams, the writer ensures content maintains consistent brand voice while meeting platform-specific requirements.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Associate Sales Executive
This remote opportunity offers a growth path into enterprise sales, with the flexibility to work from anywhere. The Business Development Representative role focuses on new logo hunting, particularly in SaaS solutions, supply chain, service, or manufacturing sectors. The ideal candidate brings 2-3 years of sales development or business development experience, with specific expertise in enterprise software or technology organizations. They must demonstrate strong technical aptitude and native English proficiency. Key responsibilities include managing outbound prospecting, qualifying leads, and building pipelines for Account Executives while developing their own future pipeline. The role involves researching target accounts, identifying key decision-makers, and utilizing various communication channels including email, LinkedIn, and phone calls to meet daily goals. Success requires excellent communication skills, the ability to articulate technical capabilities in business terms.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Relationship Manager
This remote Relationship Manager position focuses on cultivating client relationships to drive customer satisfaction, revenue, and profitability. The role combines client advocacy, consultative support, and strategic relationship management. The ideal candidate brings at least five years of customer-facing experience in sales, relationship management, or client success, preferably with expertise in complex software solutions within the financial services and payments sector. They must demonstrate proficiency with Salesforce or similar CRM systems and have a proven track record of consistently meeting performance goals. The position requires someone who excels at building trust-based relationships while maintaining a strong sense of urgency and adaptability in evolving environments. Core responsibilities include proactive client engagement, issue resolution, internal advocacy, and client education on product features and capabilities. The role demands excellent presentation and communication skills, paired with the ability to leverage data insights for improving client satisfaction.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.