Client Partner Associate
This role offers a base salary range of $50,000 – $60,000, complemented by a monthly variable revenue payment program (RevShare) and a discretionary annual performance bonus. The position is fully remote, providing maximum flexibility for qualified candidates. The Client Partner Associate position is an entry-level opportunity in digital marketing, ideal for professionals with 0-2 years of experience. The role encompasses diverse responsibilities in account management and program support, requiring strong analytical and communication skills. The associate will work across multiple digital channels, collaborating with various teams to ensure client success and project delivery. They will be responsible for analyzing client data, preparing reports, and maintaining effective communication between internal teams and clients. The position requires proficiency in Microsoft Excel, PowerPoint, and various digital marketing platforms, with Google Analytics experience being preferred. The ideal candidate should demonstrate excellent time management skills and the ability to handle multiple priorities effectively.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Customer & Operations Support Associate
Estimated: $45.9K – $64.7K a year. The company offers competitive salary with 401(k) employer matching, comprehensive medical/dental/vision coverage, discretionary paid time off, paid parental leave, fitness programs, emotional wellness support, and professional development opportunities. Based in Scottsdale, Arizona, this customer support role focuses on managing daily operations and ensuring seamless customer experience. The associate will handle multi-channel customer inquiries via phone, email, and social media while processing Return Merchandise Authorizations (RMAs) and coordinating with warehouse teams on fulfillment issues. Key responsibilities include managing customer communications, processing manual orders, facilitating returns and exchanges, and occasionally supporting civilian team shipping needs. The ideal candidate should excel in customer service across multiple channels, demonstrate strong problem-solving abilities, and maintain keen attention to detail.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Operations Analyst
The position offers an hourly salary range of $26.30-$43.87 plus eligibility for annual bonuses. Benefits include flexible full-time or hybrid telecommuting arrangements, a 401(k) plan with immediate vesting and 6% company matching, comprehensive paid time off including vacation, sick time, flex days, and ten paid holidays, along with a company matching program for charitable giving. The Operations Analyst role involves managing operations functions for new and existing products, requiring a high degree of initiative and in-depth knowledge of products and organizational processes. The position focuses on creating and maintaining procedures, leading operations-based projects, conducting system testing, and providing technical training support. Key responsibilities include analyzing contracts, generating reports, performing analytics, and supporting various internal business partners including Finance, Sales, Compliance, and Law departments. The ideal candidate should possess strong leadership and project management skills, excellent communication abilities, and demonstrate high attention to detail.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Client Onboarding Specialist
Estimated: $44.4K – $54.9K a year. The position offers a comprehensive benefits package including medical, vision, dental, and life insurance, competitive bonus and profit-sharing programs, a Fortune 500-level 401(k), paid time off with parental leave, and additional perks such as gym stipends, wellbeing programs, and tuition reimbursement. This fully remote role is designed for individuals who excel at training and project management in a software implementation environment. The Client Onboarding Specialist serves as the primary point of contact for new clients transitioning to the company’s loan business management software platform. They are responsible for guiding clients through the setup process, providing comprehensive training, and offering ongoing support during the implementation phase. The position requires strong problem-solving abilities to address complex software implementation challenges and excellent communication skills to effectively train and support clients.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Certification Customer Service Specialist
$38,480 a year. This remote position requires candidates to have a telework-ready home environment with appropriate furniture, privacy, and reliable high-speed internet connection. The role focuses on handling certification inquiries for educational institutions, requiring successful completion of a criminal history check. The Certification Customer Service Specialist is responsible for responding to certification questions via phone and email, applying relevant laws and procedures, and providing technical assistance with GaPSC systems. They must research inquiries thoroughly, process verification requests, and handle lower-level customer complaints professionally. The position requires strong analytical abilities, excellent communication skills, and the capacity to work independently while maintaining engagement in a remote setting. Candidates must possess a high school diploma or GED and at least six months of customer service experience.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.