Customer Service Representative
The position offers a starting salary range of $42,000 to $57,000, with potential earnings up to $69,000. Benefits include 15 days of flexible time off annually, comprehensive paid training, and opportunities for career growth. The role is a full-time customer service position in a 24/7 call center environment, with applications being accepted until February 21, 2025, for an April 7, 2025 start date. The position requires flexibility to work various shifts, including weekends and holidays. Representatives undergo a mandatory 12-week training program, scheduled Monday through Friday from 10:00 AM to 6:30 PM EST.
The role involves handling inbound calls from customers and insurance agents, addressing inquiries about renewals, coverage, eligibility, billing, and policy changes. Representatives are expected to build rapport, provide expertise, and identify opportunities for upselling and cross-selling insurance products. Successful candidates must possess an associate degree in a business-related field or equivalent experience, along with at least six months of related work experience.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Health Claims Specialist
$15 an hour. The remote health claims specialist position comes with comprehensive benefits starting from day one, including medical, dental, vision, and life insurance. The company offers 401(k) matching, paid training, incentive plans, 12 paid holidays, generous paid time off, and opportunities for career growth. Employee Resource Groups are available to foster community and inclusion. The role involves investigating and resolving health insurance claims for commercial health, Medicare, and Medicaid. Specialists handle claim documentation, file UB04’s and 1500 HCFA forms, conduct follow-ups, and maintain proper account records. The position requires strong attention to detail, organizational skills, and the ability to work independently. Candidates must have a high school diploma, experience handling high-volume phone calls, and strong computer navigation skills. They should be eager to learn new technologies and be proficient in Microsoft Office suite. The role is available to residents of 31 states, including Alabama, Arkansas, Delaware, Florida, and others, who must work in either Eastern or Central time zones.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Research Assistant
The remote research assistant position offers an hourly rate of $17.20 to $30.30, with a targeted annual salary of $23,441, commensurate with experience. The role is part-time, requiring up to 15 hours per week Monday through Friday, with a casual/on-call employment status. The position focuses on disability, independent living, and rehabilitation research. The research assistant will help design a policy convening examining the intersection of disabilities, childcare, and housing. Key responsibilities include analyzing qualitative data about families with children with medical complexities, using methods such as field observations, photovoice, and open interviews. The role involves identifying patterns in barriers and drivers of change, generating insights for co-design activities, and creating various communication materials. The ideal candidate should be enthusiastic, responsible, detail-oriented, and able to work independently. Three or more years of experience in communication and research support is preferred.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Part-Time Support Specialist
The remote part-time support specialist position offers $25 per hour, with benefits including an Employee Assistance Program, home office reimbursement, and monthly allowances of up to $20 for Wi-Fi and $25 for cell phone expenses. The organization provides a laptop for work purposes and supports a distributed workforce model with location flexibility across the country. The role requires 5-20 flexible hours per week during typical school business hours, with no guaranteed minimum. Primary responsibilities include providing technical support for virtual training sessions, managing Zoom integration tests, and tracking data in Excel and Salesforce. The specialist assists with internal trainings, monthly staff meetings, and project rollouts, while also supporting trainers with audiovisual testing and providing run-of-show introductions.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Appointment Setter
The remote appointment setter position offers a base salary of $35,000 with significant advancement potential, as Account Executives can earn over $300,000 annually. The role is available in both full-time and part-time capacities, and requires a professional quiet workspace with reliable internet connection. This entry-level sales position focuses on sales tax consulting services, with appointment setters expected to develop comprehensive knowledge of sales tax and company products.
Performance expectations include generating five qualified appointments per week after the initial 30-day training period. While the position allows for remote work from various U.S. locations, employment is restricted in 20 states due to labor and tax regulations, including Alaska, California, Colorado, Connecticut, Hawaii, Idaho, Illinois, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, Ohio, Oregon, Pennsylvania, Rhode Island, Wisconsin, and Washington. The position is exclusively available to U.S. residents.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.