Customer Support Specialist – Inbound Team
Estimated: $16 – $20 an hour. This job posting offers a full-time, remote Customer Support Specialist position with competitive compensation and an attractive benefits package. The role includes medical, dental, and vision options, a dedicated wellness program with access to an in-house psychologist, paid sabbatical leave, and free posture-based fitness workouts. The company provides training opportunities, 1-on-1 coaching, and mentorship for professional development.
The position requires at least one year of experience in phone, email, and live chat customer support. The ideal candidate will have strong written communication skills, empathy, and adaptability. They will assist clients in accessing mental healthcare, troubleshoot platform issues, educate users on navigation, and collaborate with insurance agents to verify benefits.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Guest Relations Representative
This remote US position offers a base hourly range of $16.35 to $22.07, along with various benefits including cruise and travel privileges, health benefits, 401(k), employee stock purchase plan, training and professional development opportunities, tuition and professional certification reimbursement, and rewards and incentives.
The Guest Relations Representative role involves researching and resolving guest and travel professional concerns, providing information, and administering corporate policies. Key responsibilities include handling inquiries, complaints, and praises via letters, emails, and phone calls; interpreting company policies for guest complaints; processing responses; maintaining relationships with travel professionals and internal staff; and identifying and resolving problem areas.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Customer Advocacy Specialist
This Customer Advocacy Specialist position offers a starting pay of $19.00 per hour for external hires, with a monthly incentive bonus opportunity and potential for future growth. The role includes a comprehensive benefits package featuring health, dental, and vision coverage with HSA employer contributions, dependent care FSA employer match, generous PTO, 401K savings plan, paid parental leave, and free virtual fitness training. Additional perks include advancement opportunities, professional skills training, tuition/exam reimbursement, PayActiv for early access to earned income, and a Walgreens discount of up to 25% on eligible items.
The position requires working Monday through Friday from 11:30 AM to 8:00 PM EST. As a Customer Advocacy Specialist, the individual will serve as a subject matter expert, driving resolution for internal and external issues or complaints. Key responsibilities include de-escalating and resolving issues independently, acting as the main point of contact for escalated calls and requests, managing complaint resolution for payers, providers, and patients, and supporting cross-functional process improvement efforts.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Surgical Customer Support Specialist
Estimated: $46.3K – $58.7K a year. This Customer Repair Support Specialist position offers a comprehensive compensation package including a base salary plus bonus, car stipend, mileage reimbursement, business travel expenses covered by company credit card, cell phone stipend, and excellent healthcare, dental, and vision benefits. The role also provides a 401(k) with company match, robust training program, and opportunities for advancement.
The position is remote-based but customer-facing, requiring the candidate to be located in Oklahoma to support and service customers in the assigned territory. The specialist will provide onsite services within a market geography, focusing on repair trending analysis, inventory management, and customer engagement to reduce device and instrument repairs and ensure surgical assets are procedure-ready.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Human Resources Assistant
This temporary, full-time Human Resources Assistant position with the US Small Business Administration offers an opportunity to support disaster recovery efforts. The role involves various HR tasks including processing personnel actions, assisting with recruitment, and providing benefits information to employees.
Key responsibilities include preparing SF-52 forms, reviewing application packages, entering vacancy announcements, establishing case files, and providing general HR information to employees. The position requires U.S. citizenship, the ability to pass a background investigation and credit check, and may involve substantial overtime work (up to 7 days a week, 10-14 hours per day).
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.