Customer Care Representative
The Customer Care Representative position offers a full-time role with an hourly pay range of $15.75 to $18.50, along with additional shift differentials for evening and Saturday shifts. Employees benefit from comprehensive medical, dental, and vision coverage, a paid time off plan, a health savings account (HSA), and a 401k savings plan. The role involves answering inbound calls from customers to assist with orders and resolve issues in a high-volume call center environment. Candidates should possess a high school diploma or equivalent, with 2-4 years of experience in customer service or call centers preferred. Responsibilities include processing orders, providing product information, and maintaining professionalism while handling complex customer inquiries.
As a remote position, employees must maintain a distraction-free environment and meet specific internet requirements to ensure productivity. Training is mandatory and conducted during standard business hours, with flexibility required for future shifts. Overall, this role is crucial for delivering effective customer support in the medical supplies sector.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Market Research Interviewer
The Marketing Research Interviewer position is a remote, part-time role offering $15.00 per hour. The interviewer will engage with individuals who volunteer for qualitative marketing research projects, ensuring they fit the criteria for focus groups. Key responsibilities include conducting interviews, managing questionnaires, and entering data into Google Sheets. Candidates must maintain a professional rapport and complete documentation accurately. Strong communication skills, proficiency in Microsoft Office and Google Sheets, and the ability to multitask are essential. A high school diploma is required, with prior experience in market research or call centers preferred. The role involves attending remote training and reporting to a supervisor or Qualitative Director for guidance and additional assignments.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Patient Engagement Representative
The hourly pay ranges from $16.00 to $28.85, depending on various factors. Benefits include a comprehensive package, incentive programs, and a 401k contribution. Telecommuting requirements emphasize the need for a secure work environment and reliable high-speed internet access. The Patient Engagement Representative role is a full-time, remote position focused on supporting pharmacists in delivering comprehensive medication management services. Employees must be flexible to work 8-hour shifts between 8:00 AM and 6:00 PM CST, Monday to Friday, with occasional overtime or weekend work as needed. The position offers on-the-job training aligned with the employee’s schedule. Key responsibilities include conducting patient outreach, articulating clinical services, performing data entry, and maintaining productivity levels. Representatives must communicate professionally with patients and team members, manage multiple phone lines, and complete administrative tasks.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Office Assistant
The Office Assistant position at Vituity offers a salary range of $15.00 to $16.50 per hour, along with opportunities for annual bonuses based on company performance. This role involves verifying document accuracy, identifying errors, and performing data entry in patient accounts and billing systems. Candidates should have a high school diploma or GED and at least one year of relevant experience, preferably in an administrative setting. Key skills include attention to detail, effective communication, and proficiency in basic computer programs. Benefits include comprehensive health plans, a 401(k) retirement savings plan, and generous paid time off. The role supports both internal and external customers, maintaining high service standards while managing various office tasks. Employees can engage in various community initiatives and wellness programs, highlighting the organization’s commitment to employee well-being.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Temporary Care Navigator
Candidates should have a high school diploma and possess strong communication, organizational, and problem-solving skills. Experience in a healthcare setting is preferred, along with proficiency in Microsoft Office. The role offers hourly compensation between $18.00 and $21.00, plus a quarterly performance-based incentive. Benefits include comprehensive health coverage, a 401(k) plan with employer match, paid time off, and professional development opportunities.
The position is a remote, full-time role dedicated to improving behavioral health outcomes by serving as the first point of contact for inbound member and provider calls. Care Navigators are responsible for providing education about available benefits, verifying demographic information, and conducting member assessments. They triage crisis calls and assist with referrals to network providers, ensuring a high level of customer service throughout the process.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.