Customer Service Specialist
This customer service specialist position offers an hourly wage of $20-25 with a comprehensive benefits package. The role is a full-time, remote position within a large healthcare organization that serves over 500,000 patients through 4,000+ physicians across 40+ cities in California. The specialist will handle telephone inquiries regarding claims, authorizations, referrals, eligibility, and quality of care using EPIC CRM and RingCentral systems. They will coordinate with internal and external stakeholders while maintaining high standards of customer service and professional communication. Candidates should possess a high school diploma or GED, with Spanish bilingual skills preferred. The ideal candidate will demonstrate strong problem-solving abilities, attention to detail, and excellent communication skills. They should be passionate about improving healthcare experiences, willing to take risks, and value teamwork and collaboration. The position requires at least one year of experience in…
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Client Service Specialist
This remote Client Service Specialist position offers $24 per hour with a comprehensive benefits package including medical, dental, and vision insurance, 401(k) with employer match, annual profit sharing, and tuition reimbursement from day one. Employees receive 17 days of paid time off, 8 paid holidays, and 1 floating holiday. The position operates Monday through Friday from 8:00-4:30 PM CST with flexible scheduling options, and includes quarterly bonuses and annual merit increases. The role involves managing an assigned client base in a non-call center environment, serving as a liaison between clients and the company’s services. The specialist will maintain client relationships through regular communication, prepare and conduct review calls, and provide regulatory guidance. They must be proficient in Microsoft Office, particularly Excel, and handle tasks such as running reports, updating client profiles, and monitoring compliance trends.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Operations Specialist
This remote Operations Specialist position offers an hourly wage of $20.45-23.50 with a comprehensive benefits package including healthcare, 401(k) savings plan, paid holidays, paid time off, parental leave, and an employee assistance program. Additional incentives and bonus opportunities are available based on location, skills, and experience. The role is fully remote and available across multiple states including AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA, and WV. Working within a rapidly growing financial services organization that manages over $62 billion in assets for more than 7 million clients, the specialist will handle client interactions via phone, email, and in-person communication. Key responsibilities include maintaining CRM records, processing documentation, and ensuring compliance with financial regulations.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Care Coordinator
This Care Coordinator position offers an hourly wage of $17.50-27.50 with comprehensive benefits including health insurance, 401(k), stock purchase plans, tuition reimbursement, paid time off, and holidays. The role provides flexible work arrangements including remote, hybrid, field, or office schedules, operating Monday through Friday from 8am-5pm PST. The position involves supporting care management activities for a large healthcare organization serving 28 million members. The coordinator will conduct member outreach through phone calls and home visits, coordinating care activities and ensuring continuity of service delivery.
They will work closely with healthcare providers, community partners, and care managers to implement and adjust care plans as needed. Key responsibilities include performing service assessments, maintaining accurate member records, making appropriate referrals, and providing education about available benefits and resources. The role requires attention to regulatory compliance and documentation standards while supporting various member and provider inquiries. Candidates must possess a high school diploma or GED and 1-2 years of related experience.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Customer Success Associate
This Customer Success Associate position offers an annual salary of $60,000-70,000 plus equity, along with an extensive benefits package. Benefits include 100% employer-paid medical, dental, and vision coverage, HSA and FSA options, One Medical and Teladoc memberships, 12 weeks of paid parental leave, mental health support, disability plans, life insurance, educational reimbursement, wellness stipend, and commuter benefits. The role also provides unlimited vacation, 11 corporate holidays, and a 401(k) plan. Based in San Antonio, Texas, this position focuses on supporting business partners in a healthcare technology company that facilitates home-based care delivery. The associate will conduct training sessions, monitor partner performance metrics, manage escalations, and build strong client relationships. Key responsibilities include creating educational materials, analyzing performance data, resolving order-level issues, and maintaining high customer satisfaction rates. The ideal candidate should have 2-4 years of customer success or client success experience in a B2B environment, preferably in healthcare or SaaS.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.