Customer Service Representative
This customer service position offers an hourly pay range of $17.00 – $25.65, along with comprehensive benefits including medical, dental, vision, 401(k), stock purchase options, life insurance, disability coverage, paid time off, holidays, well-being programs, education assistance, and retail discounts. The role requires working an 8-hour shift, exclusively from the Eastern time zone.
The representative handles continuous phone interactions with members, providing personalized healthcare guidance without following standard scripts. They must create emotional connections, build trust, and anticipate unasked questions while educating members about benefit plans and self-service tools. The position demands expertise in managing multiple screens and applications, with proficiency in Microsoft Office Suite. Key responsibilities include processing claims, conducting outreach calls, resolving issues independently, and collaborating across departments to enhance service delivery.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Pharmacy Technician – Data Entry
$17 – $21 an hour. The position offers comprehensive benefits including medical, dental, and vision coverage, paid time off, 8 paid holidays, and a 401(k) with dollar-for-dollar match up to 4%. The role also includes a rewards and recognition program to celebrate employee achievements. This remote pharmacy technician position focuses on accurate prescription data processing while maintaining quality and compliance standards. The role requires meeting daily targets of 250 prescriptions and 20-30 provider communications.
The technician must handle new and refill orders, update patient records, verify prescription information, and communicate with healthcare providers to resolve discrepancies. The position operates under a structured management system providing clear expectations, necessary tools, and regular performance reviews. The company culture emphasizes excellence, proactive attitudes, compassion, and service-oriented values.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Project Support Specialist
$50,000 – $55,000 a year. The position offers comprehensive benefits including health, dental, and vision insurance, paid holidays, PTO, 401(k) with match, HSA with match, and company-paid STD, LTD, and life insurance. Professional development opportunities are also provided. The remote specialist role focuses on warranty claim management with specific performance metrics including 30-minute first response time and maintaining a 0.75-day average for data collection, while achieving 85% productivity levels. Key responsibilities include processing warranty claims, coordinating with field support teams, scheduling service events, and managing sales orders for fulfillment. The specialist must maintain accurate records in Zoho Desk, collect client reviews post-resolution, and ensure thorough documentation throughout the claim process. The position requires exceptional communication abilities, strong problem-solving skills, and high attention to detail.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Real Estate Coordinator
The position offers an hourly rate of $33.75-$42.19, plus bonus potential based on individual and company performance. Benefits include health coverage, 401(k), adoption assistance, educational assistance, flexible work arrangements, and comprehensive time off policies including sick leave, parental leave, and vacation/PTO. This coordinator role focuses on facilitating commercial real estate development for restaurant locations, working closely with Real Estate Managers, Construction Managers, and various stakeholders.
Core responsibilities include reviewing title documents, surveys, environmental reports, and soil reports to facilitate real estate transactions and construction releases. The coordinator monitors project schedules, processes invoices, maintains detailed documentation for audit compliance, and participates in development meetings. The position requires strong organizational abilities to maintain accurate files and streamline work processes.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Employer Support Associate
The position offers a salary range of $20.00-$23.00 per hour plus incentive compensation. The role operates between 7:00 AM and 7:00 PM in a typical office environment, requiring extended periods at a workstation using keyboard, mouse, and headset. The associate serves as a vital link in providing exceptional customer service to employers and partners regarding healthcare savings products, including Health Savings Accounts, Health Reimbursement Accounts, Flexible Spending Accounts, and Commuter Benefits. Key responsibilities include handling customer interactions via phone, live chat, and email while maintaining strong attention to detail and managing multiple priorities.
The role demands expertise in multiple software applications and product lines, with a focus on first-contact resolution and relationship building. Associates must effectively document all interactions, deliver educational presentations, and identify process improvements while ensuring compliance with federal and state regulations. Success in this position requires a high school diploma or GED, minimum one year of customer service experience, and strong proficiency in Microsoft Office Suite.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.