Customer Experience Agent
The Customer Experience team is dedicated to ensuring the best user experience by enhancing processes, managing orders, and resolving problems. Team members are tasked with delivering products swiftly and addressing any issues effectively to maintain customer satisfaction. Starting with pay and benefits, full-time hourly employees in the US earn between $24.04 and $28.85 per hour, plus benefits and stock options. The benefits package includes flexible time off, comprehensive health insurance, home office setup allowances, and generous monthly allowances for various personal expenses. Additional perks include a retirement plan with employer matching, and 16 weeks of paid parental leave with a gradual return to work.
In this role, individuals will interact with buyers and sellers, focusing on a customer-first approach to ensure positive experiences. They will resolve issues related to payments, orders, and shipments promptly and proficiently. Familiarity with customer-facing systems like Zendesk is crucial, along with a strong understanding of e-commerce operations
Click Here To Apply
**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Data Services Sales Support Specialist
The role offers a competitive pay range of $22.90 to $29.00 per hour for U.S.-based applicants and $22.26 to $28.00 per hour for Canadian-based applicants. The benefits package includes medical, vision, and dental insurance, pet insurance, an Employee Assistance Program, and virtual vet care (the latter two benefits are not available in Canada). Additionally, employees will enjoy paid time off, holidays, a retirement savings plan with employer matching, paid parental leave, and flexible scheduling. The company fosters an inclusive culture and encourages participation in employee resource groups and company events.
The Data Services Sales Support Specialist role is integral to providing excellent customer and sales support in a dynamic, remote environment. Eligible applicants from both the United States and Canada can apply for this full-time position, where they will engage in onboarding, system and data management support, and generate sales leads.
Click Here To Apply
**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Customer Experience Representative
The Customer Experience Representative at a rapidly growing key-copying and locksmith startup is compensated with an hourly rate of $16.00. The benefits package includes health, dental, and vision insurance, a remote work setup budget, internet stipend, a 401K plan with an employer match, paid time off (PTO), a Flexible Spending Account (FSA), a Health Savings Account (HSA), and basic life and AD&D insurance.
In this role, representatives handle a high volume of calls, online chats, and emails from customers facing urgent lockout situations, requiring empathy, patience, and problem-solving skills. The position is pivotal as the public face of the company, ensuring customer satisfaction and fostering positive relationships.
Click Here To Apply
**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Loan Processing Associate
In the role of Loan Production team member, an individual will handle essential mortgage processing tasks while having the opportunity to enhance their mortgage underwriting skills or lead process improvements based on their interests. This part-time position offers up to $22.00 per hour, depending on the candidate’s experience and location, with a potential transition to a full-time salaried role in the future.
Responsibilities include managing workflows in lender portals such as locking and disclosing files, handling homeowner’s insurance, title, and appraisal workflows, and reviewing client documents to determine if files are ready for submission. The role requires proactive identification and resolution of potential problems and operational bottlenecks. Collaboration across functions to develop and implement both short and long-term solutions is also a key aspect of the job.
Click Here To Apply
**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Home Healthcare Customer Service
In the customer service role, individuals will serve as the first point of contact for clients, delivering professional, high-quality service. This position offers a pay range of $12-$15 per hour and includes a comprehensive benefits package. Benefits encompass 100% paid professional training, medical, dental, vision, and wellness programs, an Employee Assistance Program (EAP), a 401K retirement plan with company matching, employee discounts, referral bonuses, and opportunities for internal mobility, with 84% of managers promoted from within.
Responsibilities of the role include handling inbound service calls, driving customer satisfaction through various communication channels, and navigating multiple systems and tools. Ongoing training and skill development are integral parts of the job.
Click Here To Apply
**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.