Customer Care Specialist
The Customer Care Specialist role offers a compensation package of $22 to $24 per hour, with potential for quarterly performance bonuses and overtime. Full-time benefits include health, dental, vision insurance, 401k, paid holidays, sick days, and vacation. The position is entirely remote, requiring availability during Central Standard Time (CST) hours. Training is scheduled from 10am-7pm CST, with subsequent shifts varying based on business needs (8am-5pm, 10am-7pm, 12pm-9pm CST).
This role is crucial in managing customer relations for borrowers with existing loans, addressing inquiries related to mortgage payments, escrow analysis, insurance, and more. The Specialist will handle both inbound and outbound communications, resolving customer issues in compliance with Consumer Finance Protection Bureau (CFPB) guidelines and offering solutions for loan repayments. The role demands prompt, accurate response to customer queries, initiating contact with borrowers to discuss delinquencies, and recommending financial solutions that suit individual circumstances.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Transaction Processing Associate
The position of Transaction Processing Associate is a remote role with a starting pay of $15.00 per hour, offering comprehensive benefits. Candidates are required to type at a speed of 60 words per minute or better. Training is scheduled Monday to Friday from 8:00 AM to 4:30 PM EST, with the potential necessity for overtime. This entry-level job involves performing technical or support work, utilizing skills in organizing and coordinating data. The role includes tasks such as data entry, document classification, processing, and ensuring the accurate transmission of documents to clients. Experience in data entry is an advantage.
Associates will handle documents received in both electronic and hard copy formats, sorting, imaging, filing, and archiving them as per form type and client requirements. The role demands a basic understanding of processes, procedures, and systems, with work conducted under close supervision. Candidates should have the ability to perform analytical and operational processes, impact their team through quality service, and have effective exchange of information skills. The role does not require supervisory responsibilities but requires problem-solving skills and the ability to work independently within established procedures. Compliance with all policies and standards is mandatory.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Weekend & Holiday Customer Support
The Weekend & Holiday Customer Support position offers full-time, non-exempt employment, with a work schedule of four days a week, ten hours each day, including Saturdays through Tuesdays and holidays. The working hours are from 1:30pm to 12:00am Eastern. The role is fully remote within the U.S., and the salary ranges from $21 to $23 per hour or the local minimum wage, if higher. Additionally, a comprehensive benefits package is provided, including medical, financial benefits, unlimited sick time, 22 days of vacation annually (prorated for the first year), parental leave, among others.
Responsibilities for this role include answering incoming calls, managing emergency situations with calm and professionalism, creating orders, entering data into a proprietary system, assisting users with account access, identifying and resolving issues promptly, assisting with billing information for invoicing, working through queues to resolve issues or complete cases, and maintaining documentation within the proprietary system. The role also involves quality assurance tasks, contacting clinics and laboratories for document collection or result statuses, and achieving workload management goals.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Veterinary Support Specialist
The Support Specialist – Veterinary role offers a starting pay of $17.76/hr, along with competitive benefits for eligible employees, including full medical, dental, and vision insurance, an integrated wellness program, a 401(k) retirement savings plan with a company match, an Employee Stock Purchase Plan (ESPP), Paid Time Off (PTO), holiday pay, floating holidays, Volunteer Time Off (VTO), an Educational Assistance Program for tuition reimbursement, fully paid parental and adoption leave, access to the LifeWorks Employee Assistance Program, and the Patterson Perks Program.
This position, which can be performed remotely, involves responding promptly to customer inquiries via phone, email, and/or chat, troubleshooting and resolving issues, maintaining technical expertise, ensuring customer satisfaction, and escalating issues when necessary. The role requires a high school diploma or equivalent, strong customer service orientation, excellent verbal communication skills, a positive attitude, and the ability to multitask and make quick decisions.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Grassroots Protest Coordinator
The position focusing on grassroots activism offers a pay range of $18.07 to $22.37 per hour, with the final hourly rate depending on the candidate’s experience and the cost of living in the candidate’s area. This role involves promoting grassroots activism in the United States and Canada, supporting PETA’s campaign initiatives, cultivating relationships with activists, coordinating with various departments to ensure effective demonstrations, and managing projects. The role requires a bachelor’s degree or equivalent experience, at least three years of activism experience, thorough knowledge of animal rights issues, excellent communication skills, proficiency in Microsoft Office, and the ability to work independently. The candidate must be personable, able to develop and maintain relationships, capable of meeting tight deadlines, and willing to travel. A valid U.S. driver’s license and a satisfactory driving record are required.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.