Customer Service Agents
Min. Salary $17.20 – Max. Salary $21.63. The role involves handling public inquiries through multiple channels – phone, email, chat, and SMS – regarding health information, vaccine scheduling, and kit distribution. Representatives access databases and documentation to provide accurate information while maintaining strict confidentiality standards. The position requires a high school diploma or GED, plus at least six months of customer service or call center experience. Candidates must demonstrate strong communication skills, both verbal and written, and proficiency with basic computer applications. They must successfully complete a customer service assessment and commit to full attendance during the two-week training period. The work involves following standard procedures while occasionally deviating when necessary, maintaining performance metrics, and escalating complex issues appropriately. Experience with phone systems and headsets is preferred. Agents must be able to work independently while contributing to team goals, attend regular training sessions, and suggest process improvements. The position requires signing a non-disclosure agreement and adapting to program changes as needed.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Content Update Editor
The remote content update editor position offers $28-30 per hour for a minimum of 15 hours per week as a W2 agency worker. The role focuses on updating, revising, and improving existing articles for a major entertainment and celebrity-focused digital publication. The position involves researching, writing, and revising content while adhering to brand guidelines and AP Style. Editors are responsible for fact-checking, copy editing, and expanding articles to ensure comprehensive coverage and accuracy. The role requires at least three years of experience in writing or editing entertainment, pop culture, or celebrity-focused content. Candidates must demonstrate strong research skills, including the ability to identify reliable news sources and effectively source information online. They should be familiar with the publication’s brand voice and comfortable working with content management systems. The position demands attention to detail, efficiency, and the ability to work independently in a remote environment. Technical requirements include access to a smartphone, computer (excluding tablets), and a secure internet connection. Candidates must reside in the United States. The role is part of a quality team consisting of remote editors, producers, and fact-checkers working to improve reader experience and drive traffic.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Fraud & Identity Specialist
$23 per hour. The role offers full-time (40 hours/week) temporary contract work for 6 months, including required weekend shifts. This is a non-exempt hourly position with potential for additional hours. The fraud and identity specialist will focus on real-time transaction monitoring, fraud pattern detection, and investigation of suspicious activities to maintain platform security and compliance with regulations. Key responsibilities include managing customer appeals, conducting detailed data reviews, and identifying process improvements. The position requires carrying out repetitive operational tasks while maintaining attention to detail and handling critical decisions quickly in a dynamic environment.|
Candidates should have 1-2 years of experience in fraud, data processing, or support-related fields, or demonstrate strong academic performance. Essential skills include excellent written and verbal communication, ability to work under pressure, and maintain confidentiality. The role requires availability for weekends and holidays. Preferred qualifications include proficiency in Excel/Google Sheets, experience with ZenDesk or similar platforms, and understanding of the gig economy. The position involves working in a fast-paced environment where conditions frequently change, requiring adaptability and a positive attitude while managing sensitive issues and maintaining platform security.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Care Coordinator
The Care Coordinator position offers an hourly rate of $17.30 – $21.75 for a permanent full-time role, while the Fraud & Identity Specialist position is a 6-month contract at 40 hours per week with potential for additional hours, requiring 1-2 weekend days. Both positions are likely remote or hybrid arrangements. These healthcare-sector roles serve distinct functions while sharing core requirements for strong communication and attention to detail. The Care Coordinator acts as a liaison between clinical teams, primary care providers, and hospitalist providers, managing patient transitions and care coordination for Medicare Advantage patients. Key responsibilities include patient triage, relationship building with stakeholders, scheduling follow-up appointments, and maintaining accurate electronic medical records.
The position requires at least one year of care coordination experience, with preferences for medical assistant or similar backgrounds. The Fraud Specialist focuses on real-time transaction monitoring, fraud pattern detection, and investigation of suspicious activities to maintain platform security and regulatory compliance. This role requires 1-2 years of experience in fraud, data processing, or support-related fields, or a strong academic record. Both positions demand proficiency in relevant software systems, strong organizational skills, and the ability to handle confidential information while working in fast-paced environments.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Social Media Moderator
The remote Social Media Moderator role offers an annual salary range of $46,200 to $61,900, plus potential bonuses, long-term incentive units, and comprehensive medical and financial benefits. This customer service position focuses on supporting viewers through social media platforms, primarily Facebook and Twitter. The role involves handling account management inquiries, billing issues, and platform navigation questions while serving as a brand ambassador. Moderators must communicate platform knowledge effectively, relay user feedback to specialists, identify trends, and report technical issues to developers. The position requires a high school diploma or GED with at least two years of customer service or retail experience. Candidates must demonstrate excellent written and verbal communication skills, strong understanding of social media platforms, and the ability to work independently while collaborating with team members. The ideal candidate will possess a positive attitude, accountability, attention to detail, and the ability to maintain composure in a fast-paced environment. A bachelor’s degree is preferred but not required. The role emphasizes adaptability, problem-solving, and a growth mindset.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.