Customer Success Onboarding Specialist
The Customer Success Onboarding Specialist role offers a competitive compensation range of $23.99 to $28.21 per hour, along with a comprehensive benefits package that includes medical, dental, vision, life, and disability insurance, a 401(k) plan, flexible paid time off, and monthly tech reimbursements. This position is designed for individuals who are passionate about helping home service professionals thrive. The Onboarding Specialist will be responsible for managing customer relationships during the onboarding phase, ensuring successful account activation, and providing ongoing support and training to enterprise customers.
Ideal candidates will possess 1-3 years of experience in customer success, implementation, or sales, along with strong communication and problem-solving skills. They should be self-starters who can manage complex projects and work collaboratively with cross-functional teams. The role emphasizes the importance of building strong relationships with service professionals and continuously improving processes to enhance the customer experience.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Customer Support Specialist, Benefits
This role offers a competitive hourly wage ranging from $20 to $23 per hour, depending on the tier and location, along with a robust benefits package that includes health insurance, paid time off, and opportunities for equity participation. The Customer Support Specialist will be an integral part of a world-class support team dedicated to helping customers maximize their use of a comprehensive HR, IT, and Finance platform. This role involves resolving customer issues related to benefits, ensuring timely responses to inquiries, and providing support for group health and welfare plans. The specialist will communicate with vendors and clients regarding policies, benefit eligibility, and claims issues, taking ownership of customer issues from start to finish in a dynamic environment. Candidates should possess strong written and verbal communication skills in English and be available to work from 9 AM to 5:30 PM PST. Strong problem-solving abilities, organizational skills, and flexibility in adapting to changing responsibilities are essential for success in this position.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Representative II Collections
This role offers a competitive salary range of $37,800 to $56,800 annually, along with a comprehensive compensation package that includes annual bonus programs, health insurance benefits, a 401(k) plan, onsite fitness centers, employee discounts, and more. The Representative II Collections position is a remote role with Harley-Davidson Financial Services, where the focus is on collecting delinquent accounts through phone and correspondence. Under direct supervision, the Collections Representative will utilize computerized systems for tracking and troubleshooting while addressing basic inquiries and resolving problems by following established procedures. Key responsibilities include managing assigned delinquent accounts, supporting outbound dialer campaigns, and assigning accounts for repossession or skip-tracing as needed.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Travel Support Specialist
This role offers a competitive hourly wage ranging from $20 to $23 per hour, depending on the tier and location, along with a comprehensive benefits package that includes health insurance, paid time off, and equity opportunities. As a Travel Support Specialist at Rippling, you will be part of a world-class support team dedicated to helping customers maximize their use of travel products. You will be responsible for directly supporting users’ travel needs, resolving issues, and collaborating with internal teams to enhance the traveler experience. This position requires flexibility across time zones, with scheduled shifts from 9:00 AM to 5:30 PM EDT or PDT, and includes rotating weekends. Key responsibilities include managing customer issues from start to finish in a fast-paced environment, utilizing phone, chat, email, and video conferencing to assist customers. You will document product functionality and country-specific nuances, train Global Support Team members, and work closely with Product and Engineering teams to identify areas for improvement.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Media Booking Specialist
As a Media Booking Specialist at Book Launchers, you will play a pivotal role in ensuring our authors receive the media exposure they need to reach the right readers, build their brand, and maximize book sales. You will leverage your media connections and creative pitching skills to secure high-profile interviews, features, and coverage across broadcast, radio, podcasts, and online outlets that align with our authors’ target audiences. If you are deadline-driven, highly responsive, and always looking for creative angles to land coverage, we encourage you to apply for this exciting opportunity to help authors achieve their goals.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.