Client Support Specialist
Offering a competitive hourly wage of $19 to $22, along with flexible shift schedules and comprehensive benefits, this remote role is ideal for individuals seeking stability and work-life balance. The position of Client Support Specialist involves managing high volumes of incoming calls, emails, and chats to resolve client concerns in a professional and timely manner. The individual must maintain accurate case records and follow up with clients to ensure resolution, while escalating unresolved issues appropriately. Strong communication and problem-solving skills are essential, as the role requires liaising with internal departments and delivering clear, empathetic responses to customers. The specialist is also expected to meet key performance indicators, including response time and customer satisfaction scores. Ideal candidates are detail-oriented, adaptable, and possess the ability to multitask in a fast-paced environment. A high school diploma or equivalent is required, with preference given to those with prior customer service or call center experience. This role provides an opportunity to make a direct impact on client experience while working in a supportive and structured environment that values both performance and personal development.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Verifications Representative
The Verifications Representative position offers an annual salary ranging from $33,815 to $52,836, along with shift pay and a comprehensive benefits package. This role involves processing and verifying a variety of client information to ensure accuracy and completeness. The representative must review and confirm details related to billing, insurance, and customer records, ensuring that all data complies with company standards. Strong attention to detail and the ability to efficiently handle administrative tasks are crucial in maintaining smooth operations. The role also requires effective communication with clients and internal teams to resolve discrepancies and ensure timely resolution of issues. Ideal candidates should possess excellent organizational skills, be highly accurate in their work, and be comfortable working with multiple systems and software. They should also be able to handle high volumes of work in a fast-paced environment. A high school diploma or equivalent is required, and prior experience in a similar administrative or customer service role is preferred. This position provides an opportunity to contribute to the efficiency of company operations while working in a structured and supportive environment that values accuracy and dedication to customer service.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
IT Support Specialist
The IT Support Specialist position offers an annual salary ranging from $42,100 to $61,000, along with a comprehensive benefits package. This role involves providing technical support to end users by diagnosing and resolving hardware, software, and network-related issues. The specialist will assist with the setup, configuration, and maintenance of IT systems, ensuring smooth operation and minimal disruption to daily activities. Strong communication skills are essential for explaining technical issues in a clear and understandable manner, both to users and internal teams. The role also includes troubleshooting problems remotely, maintaining accurate records of support requests, and ensuring that IT equipment is up to date and functional. Ideal candidates should possess excellent problem-solving abilities, be proficient in various operating systems and applications, and have experience in IT support or a related field. A strong customer service orientation is crucial, as the role involves direct interaction with users in both individual and group settings. A bachelor’s degree or equivalent experience in IT or a related discipline is typically required. This position offers the opportunity to contribute to the efficient functioning of the organization’s IT infrastructure while supporting the technology needs of faculty, staff, and students in a dynamic academic environment.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Research Project Assistant
The Research Project Assistant position offers an annual salary ranging from $41,000 to $49,000, along with a comprehensive benefits package. This role involves supporting research teams by assisting with project management tasks, data collection, and analysis. The assistant will help organize research materials, maintain databases, and ensure the timely completion of project milestones. Strong organizational and communication skills are essential for coordinating tasks and working with other team members. The role requires attention to detail when entering and processing data, as well as the ability to contribute to the development of research methodologies and reports. Ideal candidates should have a background in research or a related field, with the ability to analyze complex information and present it clearly. Proficiency in Microsoft Office Suite and statistical software is preferred. The role may also involve assisting with literature reviews, preparing presentations, and supporting the preparation of research findings for publication. A bachelor’s degree or equivalent experience in a relevant field is typically required. This position provides an opportunity to engage in meaningful research while contributing to the advancement of knowledge in a collaborative and intellectually stimulating environment.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Claims Analyst
The Claims Analyst position offers an hourly wage ranging from $28.61 to $56.06, along with a comprehensive benefits package. This role involves reviewing, analyzing, and processing insurance claims to ensure accuracy and compliance with company policies and regulations. The analyst will be responsible for investigating claims, verifying coverage, and determining the appropriate reimbursement for each case. Strong attention to detail is essential, as the role requires identifying discrepancies, resolving issues, and communicating with clients and healthcare providers. The analyst will also maintain accurate records and assist in the development of claims processing procedures to improve efficiency. Ideal candidates should possess excellent analytical skills, the ability to work independently, and experience with claims processing or insurance-related work. A background in healthcare, insurance, or a similar field is preferred. This position requires proficiency in data entry, reviewing complex documentation, and using various software systems. A high school diploma or equivalent is required, with a preference for candidates with prior experience in claims analysis or insurance. This role provides the opportunity to make a direct impact on the company’s claims process while working in a supportive and structured environment.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.