Client Success Coordinator
This job posting describes a Client Success Coordinator role in the United States. The annual salary range is $50,000 to $53,000 USD, with comprehensive benefits including flexible scheduling options, health insurance, 401K matching, paid time off, parental leave, pet insurance, wellness perks, and ongoing career development opportunities. The position involves managing client relationships, ensuring customer satisfaction, and coordinating between sales, operations, and technology teams. The ideal candidate is detail-oriented, organized, and adept at multitasking in a fast-paced environment. They should possess strong communication skills, be proficient in digital communication tools, and have experience with CRM systems like Salesforce. Responsibilities include onboarding new clients, managing program expectations, responding promptly to client requests, and providing strategic guidance to improve campaign performance.
The role requires analytical skills to review campaign data and make optimization recommendations. The company values quick response times, creative problem-solving, and the ability to establish trusted advisor relationships with clients. Work authorization in the United States is required, and visa sponsorship is not provided for this position.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Associate Client Implementation Specialist
Estimated: $41.8K – $53K a year. This role offers a comprehensive benefits package including medical, dental, and vision insurance, health savings accounts, mental health support, paid time off, a 401(k) plan with company match up to 6%, tuition reimbursement, and additional perks. The Associate Client Implementation Specialist position is responsible for facilitating the onboarding of new clients and ensuring their smooth transition to the company’s products or services.|
Key responsibilities include developing project schedules, executing assigned projects, coordinating with cross-functional teams, validating client requirements, setting up new applications, and serving as the central point of contact for assigned clients. The role also involves creating and maintaining project documents, conducting end-user training, and documenting client communications.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Delegation Support Manager
This position offers a competitive salary range of $48,000 to $55,000 annually, along with a comprehensive benefits package that includes medical, dental, and vision insurance, health savings accounts, mental health support, paid time off, a 401(k) plan, and tuition reimbursement opportunities. The Client Audit Manager role is a remote position within the Client Services – Clinical department, focusing on client delegation and regulatory compliance audits.
The ideal candidate should possess a Bachelor’s degree in a related field or equivalent experience, with proficiency in MS Office applications. The role involves leading audits, facilitating internal and external meetings, managing client expectations, and supporting delegation oversight compliance efforts. Key responsibilities include conducting complex delegation support activities, traveling for audits as needed, maintaining client documentation, and ensuring high levels of service to meet client expectations.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Quality Assurance Analyst
This Quality Assurance Analyst position offers exposure to multiple modern technologies in a pro-development, collaborative work environment. The role includes an annual bonus program. The QA Analyst will be responsible for testing and analyzing software product applications to ensure high quality and eliminate programming issues. Key responsibilities include overseeing application functionality, ensuring new features meet company standards, and collaborating with Product Management, Development Managers, and Software Engineers to formulate and complete testing plans and scripts.
Primary duties include testing and analyzing browser-based products, designing comprehensive test approaches, producing test plans and scripts, participating in stakeholder reviews, and assisting Customer Care Agents with troubleshooting complex functionality issues. The role also involves collaborating with Product Management on feature designs and seeking ways to improve user experience and application functionality. This position offers opportunities for professional growth within a dynamic team environment, working with cutting-edge technologies and contributing to the development of high-quality software products.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Benefits Analyst
Estimtaed $45,000 a year. Offering a Benefits Analyst position with a comprehensive benefits package including a 401(k) and Roth Plan with match, paid tuition program, remote and flex work options, medical, dental, and vision coverage, paid parental leave, wellness programs, and various insurance options. The role also offers a technology stipend and career development opportunities.
The Benefits Analyst will work under the supervision of the Manager, Benefits, providing analytical and technical support to the benefits function. Key responsibilities are divided between benefits administration (70%) and retirement plans administration (30%). The position involves daily administration of organization-wide benefit programs, assisting with open enrollment, compiling data and reports, maintaining benefit files, and assisting with COBRA and leave administration. For retirement plans, the analyst will help administer 401(k) plans, assist with funding contributions, and prepare reports for compliance with ERISA.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.