Customer Service Representative
This remote customer service position offers a competitive hourly rate of $30.10 along with comprehensive benefits including medical, dental, and vision coverage, 401(k) with company match, employee stock purchase plan, disability insurance, life insurance, and employee assistance program. Additional perks include health care and dependent care spending accounts, employee discount programs, and paid time off.
The role involves handling residential and commercial customer inquiries for a waste services company, operating under direct supervision. The representative must complete industry-specific training and manage routine customer service calls, addressing service changes, contract compliance, billing questions, and equipment issues. They are responsible for timely communication through calls, emails, and faxes, ensuring customer concerns are resolved professionally. The position requires accurate data entry for billing and route scheduling, alongside maintaining detailed logs of customer interactions.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Customer Operations Specialist
This customer operations position offers a competitive salary range of $38,400 – $64,100 USD with comprehensive benefits including medical, dental, and vision coverage, 401(k) with company match, employee stock purchase plan, incentive bonus plans, 10 paid holidays, generous paid time off, and paid parental and family leave.
The role focuses on managing customer operations for a security technology company, requiring strong customer service experience and technical aptitude. The specialist handles order management, processes return merchandise authorizations (RMAs), and provides comprehensive support through both phone and email channels. They must efficiently manage multiple responsibilities including account troubleshooting, license management, and product support while maintaining clear communication with cross-functional teams.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Support Specialist
This fully remote Support Specialist position offers $22/hour plus performance bonuses and equity options. Benefits include 100% covered medical and dental, One Medical Group and Talkspace memberships, 4 weeks PTO with additional accrual, unlimited wellness days, flexible parental leave, and 401k with $200 monthly employer contribution. Additional perks include a $250 office setup stipend, $50 monthly work-from-home allowance, $250 annual learning stipend, and company retreat participation.
The role involves providing comprehensive customer support for a user research platform that connects companies with research participants. Working standard business hours (9AM-5PM ET/CT), the specialist manages support tickets, coordinates with project teams, processes participant payments, and maintains documentation. They play a crucial role in improving user experience by tracking insights and developing customer satisfaction processes. The position includes occasional holiday coverage on a voluntary basis.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Customer Relations Specialist and Webinar Coordinator
Estimated: $35.9K – $45.4K a year. The specialist manages all aspects of company-led virtual events, including organizing and executing national calls and webinars, tracking engagement metrics, and maintaining comprehensive documentation. They handle support tickets, update FAQs, and provide personalized correspondence to celebrate agent milestones and achievements. Cross-departmental collaboration is essential for promoting events, managing contests, and reporting on various initiatives.
Key qualifications include advanced expertise in Zoom platform management, with 1-3 years of customer service experience required. The ideal candidate should demonstrate excellent written and verbal communication skills, strong analytical and problem-solving abilities, and exceptional time management. While a high school diploma is required, a bachelor’s degree is preferred. Success in this role requires a customer-first mentality, collaborative spirit, and ability to maintain detailed records while coordinating multiple projects simultaneously.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Operations Support Specialist
Estimated: $55.7K – $70.5K a year. This remote Operations Support Specialist role offers a comprehensive benefits package including medical (PPO, HDHP), health savings account, dental, vision, life and AD&D insurance, voluntary disability coverage, 401K with profit sharing, and paid time off. This position operates Wednesday to Sunday from 6pm to 2:30am CST.
The specialist provides critical 24/7 support for radiology operations, working with radiologists, physicians, nurses, and technologists to ensure efficient patient care. Key responsibilities include quality assurance of radiology reports, preparing studies for interpretation, managing missing information requests, and communicating critical findings in compliance with ACR and Joint Commission guidelines. They also provide advanced phone support and handle additional project work as needed.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.