Customer Support Representative
The role offers a base salary of $45,000-$50,000 with comprehensive benefits including full medical, dental, and vision coverage at minimal cost, unlimited PTO, and pet insurance discounts. The position is 100% remote with a work-from-home setup stipend. Work schedules rotate between three shifts: Monday-Friday 9AM-5PM PST, Monday-Thursday 9AM-5PM plus Friday 1PM-9PM PST, or Sunday-Thursday 12PM-8PM PST.
This customer support representative position seeks a polished and empathetic professional to serve as a liaison between technical support and product teams. The ideal candidate will manage client account activations, handle platform configurations, and gather customer feedback for process improvement. The role requires a bachelor’s degree with 0-3 years of experience, with preference for accounting, finance, or economics majors. The successful candidate will demonstrate excellent communication skills, strong data analysis capabilities, and superior troubleshooting abilities. The position offers growth potential within the organization through extensive exposure to product management and sales teams at all levels. The company maintains an employee-centric culture with virtual team events and opportunities for career advancement in a high-growth startup environment.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Remote Proofreader
The remote proofreader position offers an hourly rate of $25.90. The role includes training in Adobe Illustrator/Acrobat and Bartender software for creating nutritional inserts and content labels. The position requires a meticulous and detail-oriented professional to ensure all written materials maintain the highest quality standards. The proofreader will be responsible for reviewing various documents for grammatical, typographical, and formatting errors while maintaining consistency in style and tone. Their duties will extend to verifying information accuracy through fact-checking, reviewing cost and customer sheets, and creating nutritional inserts and content labels. The successful candidate must demonstrate proficiency in Microsoft Excel and Outlook, along with exceptional writing and grammar skills. They should possess strong research capabilities to ensure content accuracy and originality. The role requires excellent communication abilities in both written and verbal forms. The proofreader will join a dynamic team and may be called upon to assist with special projects as needed. Special emphasis is placed on attention to detail in handling content labels and nutritional inserts, making this an ideal position for someone who combines technical precision with strong language skills.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Remote Administrative Assistant
The remote Administrative Assistant position offers an hourly rate of $23.00. The role requires proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint. The position seeks a highly organized and proactive professional to provide comprehensive administrative support to the Operations department. The administrative assistant will manage daily tasks including correspondence, meeting scheduling, and office supply maintenance while preparing various documents such as reports, meeting minutes, and presentations for both internal teams and external stakeholders. Their responsibilities will include maintaining digital and physical filing systems in compliance with company policies and industry regulations. The successful candidate will support financial processes by assisting with invoice tracking, timesheets, and expense reporting in collaboration with the accounting team. They will be responsible for creating memos, correspondence, invoices, receipts, spreadsheets, and other reports as needed while ensuring the office database and filing system remain current and organized. The ideal candidate should demonstrate excellent time-management and organizational skills, coupled with keen attention to detail and the ability to anticipate project needs and solve problems proactively.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Account Manager
$24,000 – $60,000 a year. The Account Manager (SEO + Content) position offers a competitive salary with full remote flexibility, professional development opportunities including AI technology training, and engagement with industry experts. The role requires a minimum of 4-hour overlap with Pacific Time.
The ideal candidate will demonstrate excellent communication skills and the ability to work collaboratively in dynamic teams. Additional valuable skills include experience with AI content creation tools, industry-specific knowledge in healthcare, finance, or travel, and multilingual capabilities. The position offers opportunities to work with notable partners while integrating AI automation and expert guidance for marketing teams’ content creation, distribution, and conversion needs.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Claims Reviewer
$26.40 – $27.88 an hour. The remote Claims Reviewer is a contract-to-hire position. The role is full-time and remote. The position seeks a detail-oriented professional to conduct retrospective reviews of medical and behavioral health claims for both inpatient and outpatient services. The claims reviewer will be responsible for validating medical necessity, appropriateness of care, and adherence to program benefits using established clinical criteria and guidelines including CDST, CPT, HCPCS, and ICD-10. They will collaborate with medical directors, providers, and claims teams while preparing claims for payment review or escalation. The role requires a high school diploma or GED and a minimum of two years of claims review experience.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.