Customer Support Specialist
$55K – $60K. The role offers comprehensive benefits including health, dental, vision, life and LTD insurance, along with a generous monthly wellness allowance for fitness activities. Additional perks include premium meditation app access, One Medical membership, flexible unlimited PTO, a 401k plan (without matching), and an employee stock option program. The position requires working Monday through Friday from 9 AM to 6 PM PST.
The Customer Support Specialist will be responsible for delivering exceptional service through chat and phone support in a fast-paced startup environment. The ideal candidate should possess at least one year of software support experience and demonstrate an ability to learn quickly while maintaining a problem-solving mindset. They will need to troubleshoot technical issues, document solutions, and provide personalized support to ensure customer satisfaction. The role demands someone who can work independently yet collaborate effectively with various teams.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Care Experience Specialist
A Care Experience Specialist role offers a base salary range of $45,000-$55,000, with potential for incentive compensation and discretionary bonuses. The position includes comprehensive benefits for full-time, exempt employees. The role is remote-based and requires working with cloud-based communication platforms. The position focuses on supporting clients and families throughout mental health treatment, serving as a primary point of contact and coordinator of care services. The specialist will manage client communications through multiple channels, including calls, emails, and texts, while coordinating with various internal teams such as Admissions, Billing, Clinical Care, and Utilization Review. Key responsibilities include scheduling appointments, managing treatment attendance, facilitating aftercare resources, and maintaining accurate documentation.
Success will be measured through various KPIs, including call metrics, issue resolution rates, and customer satisfaction scores. The organization values connection, evidence-based approaches, and urgent action in addressing the mental health crisis.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Remote Recipe Developer & Food Writer
$70,000 – $90,000 a year. The Remote Recipe Developer & Food Writer role seeks a culinary professional to create original recipes and engaging food content for a renowned culinary publication. The successful candidate will develop and test recipes catering to diverse dietary preferences while writing clear, detailed instructions and informative food-related articles. They will collaborate with photographers and editors to maintain editorial standards while staying current with food trends.
The position offers remote work flexibility, a permanent position status, generous 30-day paid leave, a five-day work week, competitive salary based on experience, and health insurance coverage. The ideal candidate should possess demonstrated experience in recipe development and food writing, supported by a strong portfolio. They must combine exceptional writing abilities with comprehensive culinary knowledge and creativity. The role requires someone who can work independently in a remote setting while meeting deadlines effectively. Understanding of various cooking techniques and ingredients is essential, and experience with food photography and styling would be advantageous.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Fan Support Specialist
The Fan Support Specialist position offers an hourly rate of $19-$21, with comprehensive benefits including zero-premium health insurance options, dental and vision plans, unlimited PTO, paid holidays, birthday PTO, and a 401k plan. The role is 100% remote for US time zones, with an optional workspace in Santa Monica. Additional perks include access to live events and a relaxed work environment.
The position requires handling daily customer service inquiries for a leading ticketing and live event commerce platform. The specialist will serve as a liaison between fans and internal teams while analyzing support trends to improve product functionality. They will be responsible for documenting client policies, maintaining clear communication channels, and staying current with all platform features as a product expert.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Virtual Receptionist/Legal Intake Specialist
$17-$19 per hour. The Virtual Receptionist/Legal Intake Specialist position offers $17-19 per hour (higher rate for bilingual English/Spanish speakers), with comprehensive benefits including health, dental, vision insurance, and 401k. The role provides up to 20 days of PTO, paid holidays, sick leave, wellness leave, and internet reimbursement. Unique perks include a $100 annual workspace allowance, Snoo rental for expectant parents, $1,000 home purchase assistance, dream granting program, virtual team events, and wellness programs.
This remote position serves as the first point of contact for multiple law firms across the US and Canada, handling 90-120 calls daily in a fast-paced environment. The specialist manages various tasks including scheduling appointments, answering FAQs, taking messages, and transferring calls for approximately 60+ different law firms. The role demands strong multitasking abilities and adaptability as each call presents unique situations.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.