Client Service Representative
This contract position offers compensation between $17.00-$19.00 per hour, with work hours from 9:00 AM to 6:00 PM Eastern Time, plus potential overtime. The role is primarily remote with limited travel for team meetings. The position runs through June 2025, with training beginning in December and peak season from January through May.
The Client Service Representative position focuses on financial document processing and database management. The ideal candidate will possess strong client service experience and proficiency in Microsoft Office suite, particularly Excel, Word, Outlook, and Access. They will be responsible for creating financial documents using Adobe software, managing both internal and external client relationships, and maintaining data accuracy in tracking systems. The role demands someone who can adapt quickly to new software, work independently while collaborating effectively with teams, and maintain high productivity standards during peak seasons.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Customer Excellence Coordinator
The Customer Excellence Coordinator position offers compensation between $24.00-$26.00 per hour for a remote position. This role focuses on supporting customer service operations and team development through various administrative and analytical responsibilities. The position requires managing operational data and metrics using platforms like Five9, maintaining SharePoint content, and coordinating training initiatives. The ideal candidate will have 1-2 years of customer-facing experience and strong proficiency in Microsoft Office, particularly Excel skills including pivot tables and lookup functions.
They must be able to work independently, demonstrate strong communication abilities, and efficiently manage multiple priorities in a dynamic environment. Key responsibilities include providing bi-weekly metrics reports, maintaining organizational documentation, managing onboarding processes, and supporting continuous improvement initiatives through survey analysis and dashboard tracking.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Retirement Document Operations Specialist
This operations role in the retirement services industry offers a base salary range of $46,000-$52,000 annually, plus eligibility for a 7.5% annual bonus based on company and individual performance. The comprehensive benefits package includes 160 hours of annual PTO, 10 paid holidays, medical/dental/vision insurance, 401(k) match, pension plan, employee stock purchase plan, and tuition reimbursement. Additional benefits include parental leave, adoption assistance, wellness programs, and backup care support.
The company promotes an inclusive work environment through various diversity initiatives and employee resource groups. This is a remote position offering opportunities for professional development through career training programs and tuition assistance. They welcome candidates who may not meet every qualification but demonstrate strong potential and interest in the role.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Commercial Escrow Assistant
This Commercial Escrow Assistant position offers a salary range of $55,000-$65,000 annually, with specific compensation determined by factors including education, experience, skills, and geographic location. The position focuses on processing and managing commercial escrow orders and related documentation. Key responsibilities include handling high-volume order entry while maintaining accuracy, obtaining quotes from title providers, reviewing commercial multisite order information, and preparing Good Faith Estimates and closing documents.
The role also involves ordering ancillary searches, maintaining accurate customer databases, tracking transaction statuses, and supporting departmental procedures and policies. The ideal candidate should possess a college degree (preferred) and minimum one year of title agency or production department experience. Essential skills include strong organizational abilities, attention to detail, and proficiency with Microsoft Office and industry-specific software.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Network Operations Support Coordinator
This Network Operations Support Coordinator position offers a comprehensive benefits package including medical, dental, and vision coverage, retirement plan, paid time off (including holidays and volunteer time), tuition reimbursement, and an incentive plan. The salary range varies by geographic location and is determined by qualifications, experience, and market factors.
The role serves as a key administrative support position within Network Operations, focusing on vendor management, process coordination, and departmental documentation. Core responsibilities include managing vendor relationships and invoicing, maintaining department policies and procedures, coordinating access management, updating provider manuals and user guides, and serving as a liaison between internal departments for vendor project coordination.
The ideal candidate should have three years of office support experience and a high school diploma or GED. Essential skills include strong verbal and written communication abilities, analytical and problem-solving capabilities, and proficiency in financial reporting and budget management. They must demonstrate initiative in issue resolution, handle multiple priorities effectively, and make sound business decisions affecting the organization. The position requires someone who can work independently while maintaining strong attention to detail in managing documentation, vendor relationships, and departmental processes.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.