Customer Support Representative
$25.00 – $30.00 an hr. This role offers flexible part-time or full-time remote work arrangements with no previous experience required. Benefits include working independently from home without direct supervision and maintaining a flexible schedule that may include weekend and overnight hours. The Customer Support Representative serves as the first point of contact for clients, independently managing all customer interactions throughout the order cycle. The individual will collaborate across multiple departments to resolve issues, monitor customer satisfaction, and implement solutions. Key responsibilities include handling orders, addressing discrepancies, managing returns, and maintaining relationships with customers and sales teams. The position requires strong administrative and communication skills, with an emphasis on providing transparent and efficient service.
Candidates must possess a computer or smart device with secure internet access, demonstrate integrity when handling confidential information, type at least 25 words per minute, and follow written instructions. The ideal candidate will be organized, self-motivated, adaptable, and solution-oriented, with skills in troubleshooting, problem-solving, and attention to detail.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Customer Onboarding Specialist
The Customer Onboarding Specialist serves as the primary contact for new customers, guiding them through the onboarding process from initial setup to platform adoption. This role involves managing multiple concurrent onboarding projects while configuring the platform according to customer needs, implementing appropriate integrations, and conducting training sessions. The specialist must maintain clear communication throughout the process, address challenges proactively, and ensure timely onboarding with an emphasis on delivering quick value.
The position requires someone detail-oriented, organized, and adaptable who can work independently in a fast-paced environment while collaborating effectively with internal teams. Additional assets include experience working remotely and previous work in SaaS companies within the automotive or logistics industries.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Operations Specialist
The Operations Specialist provides administrative support to senior-level management overseeing community portfolios. This role involves collecting and analyzing historical income and expense data for apartment buildings, interfacing with clients regarding property performance, gathering market information, managing internal projects, and preparing accurate reports. Additional responsibilities include handling resident calls at the corporate level, coordinating travel arrangements, and other assigned duties. Essential skills include problem-solving abilities, decision-making capabilities, and analytical thinking, coupled with meticulous attention to detail. The specialist must effectively manage multiple deadlines and tasks while maintaining efficiency and control over assigned projects. The position demands someone organized, detail-oriented, and capable of communicating effectively with both internal management and external clients to support optimal portfolio performance.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Research Assistant
The Research Assistant position offers a competitive salary range of $50,000-$60,000 annually with benefits including healthcare, paid time off, and retirement. The Research Assistant will coordinate the implementation of STEM curricula for middle school afterschool programs at Tumblehome, Inc., a nonprofit focused on youth development and STEM education. Reporting to the Editorial Director, this role involves overseeing curriculum rollout through pilot and demonstration phases. Key responsibilities include outreach to youth programs, site selection, running initial partner meetings, ensuring materials availability, maintaining communication with implementation sites, tracking benchmarks, coordinating with internal teams, managing workflow schedules, participating in curriculum committees, assisting with external presentations, and contributing to marketing materials.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Research Integrity and Ethics Specialist
The Research Integrity and Ethics Specialist position offers a competitive salary range of $60,000-$70,000 with extensive benefits including generous paid time off, flexible work schedule, comprehensive medical coverage, exceptional retirement benefits, monthly remote stipend, training assistance, and an employee assistance program. This is a fully remote position for candidates based in NY, NJ, CT, MD, VA, PA, MA, RI, or Washington, DC, with occasional in-person meetings. Qualified candidates should possess strong analytical and investigative skills with meticulous attention to detail, exceptional written and verbal communication abilities, excellent organizational and time management capabilities, discretion when handling confidential materials, and understanding of scholarly publication processes. The position offers an opportunity to work in a collaborative, inclusive environment focused on empowering scientific advancement and maintaining the highest ethical standards in research publication.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.