Customer Contact Center Manager
This Contact Center Manager role offers a competitive annual salary range of $59,970 – $74,960, plus performance incentives and comprehensive benefits including health coverage, 401(k) matching up to 6%, an employer-paid retirement plan, and generous paid time off. The position features remote work flexibility and includes 20 days of vacation, 9 paid holidays, and 40 hours of volunteer time. Professional development is supported through tuition reimbursement up to $5,250 annually. The ideal candidate should possess excellent communication abilities, critical thinking skills, and demonstrated leadership experience in call center operations. While a Bachelor’s degree and industry product knowledge are preferred, the emphasis is on proven ability to lead teams and optimize call center performance. The position offers opportunities for career growth while contributing to the organization’s customer service excellence.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Client Experience Specialist
A Client Experience Specialist position offers a competitive compensation package with a base salary of $55,000-$65,000, plus performance bonuses up to 33% of base salary, potentially reaching $86,500 annually. Bonus structure is tied to key performance indicators including account save rates, retained annual recurring revenue (ARR), and team-based commission for maintaining churn below threshold levels.
This critical retention role serves as the final opportunity to save clients who have indicated their intent to cancel. The ideal candidate excels at building instant rapport with diverse clients, from corporate marketers to sole proprietors, while maintaining composure in challenging conversations. The position requires someone who can effectively manage multiple retention projects, maintain detailed documentation, and develop proactive strategies for client retention.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Contract Coordinator
Estimated: $46.7K – $59.2K a year. This healthcare contracting role offers full-time employment in a professional office environment. The role primarily focuses on managing and coordinating healthcare plan contracts for medical clinics. Success in this role requires a high school diploma or GED, backed by 1-3 years of healthcare experience and a minimum of two years specifically in health plan contracting. The ideal candidate demonstrates strong organizational skills, excellent communication abilities, and proficiency with standard office technology. The role demands strict confidentiality, adaptability to changing priorities, and attention to detail.
The Contract Coordinator serves as a key liaison between healthcare facilities and insurance providers, managing contractual relationships and ensuring accurate documentation. Core responsibilities include implementing new contracts, maintaining current contract information, coordinating with various departments including Revenue Cycle and Regional Leadership, and providing support for claim and authorization denials. The position requires organized maintenance of contract databases and rate schedules while assisting with the integration of new facilities.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Executive Assistant
Estimated: $44.9K – $56.8K a year. This remote healthcare administration role combines executive support and patient access supervision, offering a full-time, 8-hour day shift schedule. The position provides comprehensive oversight of patient access operations while supporting senior executives in a healthcare setting. The role encompasses dual responsibilities: managing patient access staff and providing high-level executive support. Key duties include supervising scheduling operations, maintaining staffing levels, handling performance management, and ensuring departmental compliance while serving as a liaison between various hospital departments. The position requires strong leadership in training staff, monitoring customer service standards, and implementing operational improvements.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Administrative Specialist
This administrative position offers an hourly rate of $26.08 (approximately $54,246 annually based on a 40-hour work week) and requires the ability to obtain and maintain a SECRET clearance. The role represents an advanced level of administrative support, building upon Administrative Specialist I and II responsibilities to serve executive-level personnel.
Key responsibilities include coordinating complex organizational projects, managing project schedules and budgets, and serving as the primary administrative point of contact for higher headquarters requests. The position involves analyzing administrative policies, coordinating training opportunities, and maintaining multiple office databases while supporting strategic planning initiatives.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.