Customer Care Rep
This customer service position offers a competitive annual salary range of $44,200 to $56,000, along with comprehensive benefits including a 401(k) plan and opportunities for internal growth and advancement. Additional benefits include a benefits package and flexible work schedule options. The role focuses on providing high-level service assistance to national, contract, and business direct customers. The representative handles product orders, deliveries, service inquiries, and payment issues while managing EDI exceptions.
The position requires a high school diploma or GED with a minimum of three years of experience in a related field. Key qualifications include strong language skills encompassing proper grammar, spelling, pronunciation, and punctuation. The ideal candidate must be detail-oriented and capable of managing multiple priorities with high accuracy. The position offers significant potential for professional development within a dynamic retail and business services environment.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Virtual Guest Care Support Agent
The position offers an hourly rate of $17.00 with an extensive benefits package including medical, dental, vision coverage, 401(k) with company match, and an employee stock purchase plan. Time off benefits include 14 vacation days annually (increasing with tenure), 80 hours of sick time, 7 company holidays, plus a floating holiday. Unique perks include complementary stand-by cruises, employee cruise discounts, and family/friend special rates.
This remote customer service role focuses on managing post-cruise concerns and inquiries across multiple areas including weddings, travel services, property recovery, and security matters. The agent handles written correspondence and phone communications, requiring excellent problem-solving and communication skills. Key responsibilities include investigating guest concerns, providing timely updates, and coordinating with various departments to resolve issues effectively. The position demands a high school diploma, with an associate’s degree preferred, plus one year of customer service experience in a call center environment. Essential skills include proficiency in Microsoft Office, strong conflict resolution abilities, and exceptional documentation practices.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Clinical Drug Screening Associate
The role offers $20.00-$21.00 per hour with comprehensive benefits including 5 weeks PTO, 11 paid holidays, health/dental/vision insurance with 65% company contribution for dependents, and 12 weeks paid parental leave after one year. Additional benefits include 401(k) matching, FSA options, professional development allowance, and an employee assistance The Clinical Drug Screening Associate position focuses on providing judgment-free telemedicine care for substance use disorder treatment. The role involves facilitating video and automated drug screening while maintaining professional standards and HIPAA compliance.
The associate manages member communications via chat, email, and phone while providing support for drug screening procedures and appointment management. Key responsibilities include delivering exceptional customer service, troubleshooting technical issues, and maintaining accurate member records. The position requires strong analytical abilities, attention to detail, and at least one year of healthcare experience preferred.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Contract Recruiting Coordinator
Estimated: $49.6K – $62.9K a year. The Contract Recruiting Coordinator supports clinical recruitment across Virtual Primary Care, Virtual Urgent Care, and Virtual Mental Health platforms. The role focuses on facilitating the end-to-end recruitment process from candidate screening to onboarding. Key responsibilities include conducting initial phone screens, managing interview schedules, maintaining candidate documentation, and posting job descriptions in the applicant tracking system. The coordinator serves as a communication hub between candidates, hiring managers, and interview teams while ensuring compliance with recruitment processes.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Customer Service Representative Seasonal
The position offers $17.00 per hour with potential additional earnings through incentive compensation and short-term incentive plans. The role is seasonal and remote-based, requiring a dedicated secure workspace with specific technical requirements including wired internet connection (minimum 15MBps) and ability to install necessary security software. This DIY Retention customer service position focuses on providing advanced support for online and software tax products through phone, email, and chat channels. The agent assists clients with troubleshooting, software solutions, and security concerns while maintaining clear communication with stressed customers. Key responsibilities include interpreting client needs, tracking user incidents, and escalating issues appropriately to business partners and developers.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.