Customer Service Representative
The Customer Service Representative position offers an hourly wage between $17.00 and $25.65. This role involves handling a variety of customer inquiries, ranging from order processing to answering general questions about services and products. Key responsibilities include managing both inbound and outbound calls, addressing customer concerns, resolving issues, and ensuring customer satisfaction by providing accurate information. Representatives are expected to maintain a positive, professional demeanor while interacting with customers, and to manage customer accounts and update information as necessary.
Candidates should have excellent communication skills, attention to detail, and problem-solving abilities. A key component of the role is the ability to multitask and work efficiently in a fast-paced environment while maintaining high service standards. Experience in customer service or healthcare is preferred but not required. Additionally, the role requires proficiency in using computers and various software programs to manage customer interactions and databases.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Financial Aid Assistant
The Financial Aid Assistant position offers an hourly wage of $21.00. This role involves providing administrative support within the financial aid department, assisting students with the financial aid process, and ensuring compliance with relevant regulations. Key responsibilities include processing financial aid applications, maintaining accurate student records, and assisting with the preparation of financial aid packages. Additionally, the assistant will respond to student inquiries, provide information about available financial aid options, and assist in the verification process. The role requires strong organizational skills, attention to detail, and the ability to handle sensitive information with confidentiality. Candidates should possess a high school diploma or equivalent; an associate degree is preferred. Experience in a financial aid office or a similar administrative role is advantageous. Proficiency in Microsoft Office applications and familiarity with financial aid software are also beneficial.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Enrollment Representative
The Enrollment Representative position offers an hourly wage of $33.22. This role involves processing and maintaining new member or group enrollments, verifying eligibility, and addressing inquiries related to enrollment status. Responsibilities include handling inbound calls, initiating enrollments, and providing assistance through online chat platforms. Candidates should possess a high school diploma or equivalent and have at least two years of call center or customer service experience. Proficiency in Microsoft Office Suite and the ability to work full-time within a specified schedule are required. While experience in the healthcare industry is preferred, it is not mandatory. The position offers the flexibility to telecommute from anywhere within the United States, provided the candidate has a dedicated workspace and a high-speed internet connection. Training is provided, and employees are expected to adhere to company policies and maintain confidentiality standards.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Claims Processor
The Claims Processor I position offers an annual salary ranging from $31,536 to $57,816. This remote role involves reviewing and processing insurance claims to ensure accuracy and compliance with company policies and regulatory requirements. Key responsibilities include verifying claim information, determining the appropriate payment or denial, and maintaining detailed records of all processed claims. The processor will also collaborate with other departments to resolve discrepancies and ensure timely resolution of claims. Candidates should possess a high school diploma or equivalent; additional education or certifications in a related field is preferred. Experience in claims processing or a similar administrative role is advantageous. Proficiency in Microsoft Office applications and familiarity with claims processing software are beneficial.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Research Assistant
The Research Assistant position offers an hourly wage between $17.20 and $30.30, with a targeted rate of $23.75, commensurate with experience. This full-time role operates Monday through Friday, from 8:30 AM to 5:00 PM. The assistant will support research projects by collecting and analyzing data, preparing reports, and assisting with the preparation of research materials. Additionally, the role involves maintaining accurate records, coordinating with other team members, and ensuring compliance with research protocols.
Candidates should possess a high school diploma or equivalent; a bachelor’s degree in a related field is preferred. Experience in a research setting or familiarity with research methodologies is advantageous. Proficiency in Microsoft Office applications and the ability to manage and analyze data are essential. Strong organizational skills, attention to detail, and the ability to work collaboratively in a team environment are also important. The position requires effective communication skills and the ability to handle multiple tasks simultaneously. A commitment to supporting research initiatives and contributing to the advancement of knowledge is essential.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.