Customer Support Specialist
Estimated: $46.1K – $55K a year. This remote customer support specialist role offers comprehensive benefits including medical, dental, vision, and life insurance, a 401(k) plan, flexible PTO, and sick days. The company provides work-from-home flexibility across the US with reimbursed bi-annual in-person meetings. The position focuses on delivering exceptional customer service for a resident experience platform that streamlines rental property services. The ideal candidate should have 2+ years of customer service experience, ability to work PST hours including some weekends, and proficiency with Salesforce Service Cloud and G-suite.
The role requires strong emotional intelligence, attention to detail, and the ability to work both independently and collaboratively. The company emphasizes a startup culture centered on action, growth, and customer success, welcoming employees from diverse backgrounds. They encourage applications from candidates who believe they have the necessary skills, even if they don’t meet all listed requirements.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Data Operations Specialist
This data operations specialist role offers $21.55-$25.35/hour plus 10% variable compensation, comprehensive medical, dental, and vision benefits, disability insurance, 401(k), flexible time off, paid parental leave, and monthly tech reimbursements. The position focuses on data stewardship for a software platform serving home service professionals. The ideal candidate should have 2-4 years of experience in customer success, implementation, or data implementation, with strong Excel skills and preferably QuickBooks knowledge.
Core responsibilities include analyzing data quality, resolving migration issues, documenting processes, and collaborating cross-functionally to improve customer experience. They value diversity and maintain an inclusive environment, supporting professional growth while making a tangible impact on service professionals’ lives.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Customer Success Manager
$40K/yr – $50K/yr. This remote customer success manager role for a text messaging solutions company provides benefits via their company code of conduct (specific benefits not listed in job posting). The position focuses on managing relationships with banking and lending customers to drive adoption, retention, and revenue growth. The ideal candidate should have 3+ years of customer success experience, with SMS/text servicing and payment services experience preferred. Key responsibilities include developing account plans, monitoring customer health, promoting compliance best practices, and maintaining detailed interaction records. The company emphasizes both customer satisfaction and regulatory compliance, seeking candidates who can balance relationship building with adherence to information security protocols.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Document Specialist
Estimated: $53.5K – $67.7K a year. This document specialist role at a clinical research organization offers comprehensive benefits including various leave options, health insurance, retirement planning, global employee assistance program through TELUS Health, life assurance, and flexible country-specific benefits like childcare vouchers and wellness programs.
The position focuses on managing clinical research documentation using MS Word and an electronic document management system. Core responsibilities include document management, quality control, and cross-functional collaboration. The role requires excellent proofreading abilities, attention to detail, and organizational skills. Candidates must complete a QC and editing test as part of the application process. The company emphasizes professional development and maintains a diverse culture that rewards high performance.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Client Implementation Manager
Estimated: $82.7K – $105K a year. This client implementation manager role offers health, dental, vision insurance, HSA, life insurance, equity/stock options, flexible PTO, and paid parental leave. The position focuses on implementing HR technology solutions for clients in a tech startup environment. Key responsibilities include managing client implementations, conducting training sessions, developing project plans, and optimizing HR processes. The role reports to the Director of Client Success and requires exceptional communication skills, strategic thinking, and ability to manage multiple projects simultaneously. The company emphasizes relationship-building and offers opportunities for high-impact contributions and professional growth.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.