Online Customer Experience Specialist
This remote Customer Experience Specialist position offers competitive compensation ranging from $18.00 to $29.50 hourly based on skills, experience, and location. Benefits include comprehensive medical, dental, vision coverage, a 401(k) plan with enhanced company match, significant employee discount on tools and equipment, Daily Pay option for accessing earnings immediately, and 7 paid federal holidays. The role requires working closing shifts Monday-Friday (10AM-7PM) with every 4th weekend and holidays as needed. The specialist will handle customer service across multiple platforms including chat, SMS, email, social media, and phone. They must respond to inquiries about products, services, and billing while processing orders and maintaining positive customer relationships. Key responsibilities include handling high volumes of digital interactions, providing accurate product information, promoting company offerings, identifying sales opportunities, problem-solving, and collaborating with internal teams.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Customer Service Representative
Estimated: $32.2K – $35.7K a year. This remote position offers a Customer Service Representative role with competitive compensation including major medical, dental, and vision coverage with no waiting period, free Employee Assistance Program, 401K with match, employee discount on products at company cost, 9 paid holidays plus 1 floating holiday per year, and up to 13 accrued PTO days per year. The representative will manage incoming calls and service tasks for a furniture retail company. They will identify customer needs, build relationships through interactive communication, provide accurate information, meet sales targets, offer solutions, follow up on issues, maintain customer interaction records, and adhere to company procedures. The ideal candidate has experience in customer service, sales, order fulfillment, or e-commerce, possesses strong phone handling and active listening skills, and can complete tasks efficiently. They must demonstrate excellent communication abilities, multitasking capabilities, and effective time management.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Digital Engagement Representative
$20/hr. This remote Digital Engagement Representative position offers comprehensive benefits including health insurance, basic life insurance, access to affordable vision, dental and disability insurance, paid time off (unlimited for salaried employees, generous accrual for hourly), and both paid maternity and paternity leave. Working hours are 8-4pm CST with full-time status, reporting to a Digital Experience Sr. Supervisor. The representative will deliver excellent customer service through email, social media channels, and live chat, providing online order support, shipping updates, and tracking information. They will educate consumers about health and wellness products, assist with purchasing decisions, monitor website reviews, manage Amazon.com customer support, and collaborate across departments to ensure positive shopping experiences. The ideal candidate is curious, passionate about health and wellness, experienced with digital communication platforms, detail-oriented, and proactive. They must work effectively independently and as part of a team, demonstrate strong written and verbal communication skills, adapt to change, and maintain a customer-first mindset.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Talent Acquisition Screener
This remote Management Assistant position offers an excellent compensation package with a salary range of $68,000-$80,000 and comprehensive benefits starting on day one. Benefits include a 401(k) with up to 9% company contribution, minimum three weeks vacation plus 12 holidays and two weeks wellness time, health/dental/vision/life insurance, healthcare savings account with generous employer contribution, employee assistance program, parental leave, and tuition reimbursement. The assistant will manage calendars, handle email correspondence, organize files, arrange travel, conduct research, prepare presentations, coordinate meetings, support brand initiatives, and handle confidential matters with discretion. . The ideal candidate possesses strong organizational and communication skills, proficiency with Microsoft Office Suite and Google Workspace, a problem-solving mindset, and adaptability to changing priorities.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Customer Account Specialist
This remote Customer Account Specialist position offers the opportunity to work for a leading early education technology company with competitive benefits (though specific compensation details are not provided). They will leverage product knowledge to ensure customers maximize their experience with the platform, translate customer goals into strategic recommendations, and partner with internal teams to resolve escalations. The role requires maintaining exceptional value for customers to ensure long-term retention while providing regular Voice of Customer feedback to leadership. Candidates must demonstrate a proven track record of meeting challenging goals, strong work ethic, coachability, natural curiosity, and resourcefulness. Experience in sales, account management, or customer success with a focus on retention is essential. The ideal candidate excels at identifying customer challenges, overcoming objections through tenacity and empathy, and possesses excellent communication and organizational skills. They must be comfortable with ambiguity as this is a newer team where the role and goals will evolve over time.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.