Customer Service Associate
The position offers a competitive salary range of $45,000 – $60,000 along with comprehensive benefits including healthcare plans, paid time off, retirement plans, insurance coverage, lifestyle and wellness programs, education assistance, family care support, caregiving resources, commuter transit programs, subscription discounts, and an employee referral program. The role is a remote Customer Service Associate position on a Global Customer Service team, working from 10 AM to 7 PM Eastern Standard Time. The associate will provide high-level telephone and email support for energy market price transparency products across spot, wholesale rack, and retail markets. They will handle customer queries regarding content, data, product navigation, and billing administration while following established procedures and meeting key performance indicators.
The ideal candidate should have at least one year of customer service experience, though this is preferred rather than required. They must be able to work the specified hours, demonstrate strong problem-solving abilities, and quickly learn technical systems.
Click Here To Apply For This Job
*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Customer Success Specialist
The position offers a salary range of $50,000 – $60,000 with comprehensive benefits including health/vision/dental insurance, 401k, employee stock purchase plan, vacation, personal days, paid holidays, disability, life insurance, and FSA/HSA plans. This remote Customer Success Specialist role focuses on providing expert product support for event management software used at major international sporting events like the Super Bowl, Olympics, and World Cup. The specialist will build 20-30 guest websites annually, handle customer configurations, and provide technical support both virtually and on-site. The ideal candidate should have experience with SaaS software products, basic knowledge of marketing design software like Photoshop and PowerPoint, and strong HTML understanding.
Click Here To Apply For This Job
*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Content Writer (Data Science & Analytics)
$19 – $25 an hour. This is a technical Content Writer position focused on creating content for data professionals. The role requires a unique combination of hands-on data science experience and strong writing abilities. The writer will develop various content types including blog posts, case studies, whitepapers, and tutorials for an audience of data scientists and analysts. Key responsibilities include researching technical topics, translating complex concepts into engaging narratives, optimizing content for SEO, and interviewing subject matter experts. The ideal candidate brings real-world experience in data science or analytics, enabling them to write authoritatively about industry challenges and solutions. They should demonstrate strong time management, ability to meet deadlines, and adaptability to feedback. Preferred attributes include the ability to maintain technical accuracy while creating engaging content, adapt writing style to brand voice, and stay current with data industry trends.
Click Here To Apply For This Job
*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Field Service Planning Coordinator
A Field Service Planning Coordinator position paying $20.00 – $27.00 hourly includes comprehensive benefits: medical, dental, vision, 401(k) with company match, disability coverage, life insurance, PTO, and paid holidays. The role involves managing service schedules and coordinating field technicians for a laboratory equipment testing and certification company serving healthcare and life sciences organizations nationwide.
The coordinator will handle client communications, manage service scheduling, oversee monthly inventory tracking, review and assign field service orders, and resolve service delivery issues. Success requires 2-5 years of field service industry experience in customer service or scheduling, proficiency with Microsoft Office and scheduling software, and strong organizational abilities. The ideal candidate will demonstrate excellent communication skills, critical thinking, attention to detail, and the ability to thrive in a fast-paced environment while maintaining customer focus.
Click Here To Apply For This Job
*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
BSA Analyst I
Estimated: $40.2K – $49.4K a year. The entry-level BSA/AML Compliance position focuses on CTR exemption reviews and OFAC sanctions screening, with a salary range not specified. Benefits are not mentioned in the listing. The role can be performed remotely from nine southeastern states: Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, Missouri, Tennessee, and Texas.
The position involves reviewing customer transactions, conducting sanctions screening using automated OFAC monitoring systems, and supporting anti-money laundering compliance initiatives. Key responsibilities include analyzing CTR exemptions, investigating potential OFAC matches, documenting findings clearly, and acting as a point of contact for OFAC-related escalations from business lines.
Click Here To Apply For This Job
*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.