Call Center Representative
The estimated annual salary ranges from $35.1K to $41.8K. The Call Center Representative role offers a comprehensive benefits package, including no-cost prescribed medications, on-site IV therapy drips, and multiple medical, dental, and vision plan options. Telehealth visits, paid time off, volunteer time, and paid holidays are also provided. A 401K plan with a dollar-for-dollar match up to 4%, company-paid short-term disability, and flexible scheduling are offered. Additional voluntary benefits include accident, hospital indemnity, critical illness, long-term disability, supplemental life and AD&D, legal services, identity theft protection, and pet insurance. An employee assistance program is also available.
Responsibilities include managing inbound and outbound calls, resolving customer inquiries, and maintaining accurate records. The role requires strong customer service, communication, and computer skills. Candidates should possess a high school diploma or GED, with a college education preferred, and at least one year of pharmacy or healthcare experience. The company emphasizes core values of people, quality, service, and innovation, fostering a collaborative and supportive work environment.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Care Partner
The Care Partner role offers a remote, full-time position with an hourly pay rate of $18-$20. This position focuses on providing support and guidance to caregivers within a healthcare technology platform, ensuring a positive and engaging experience. The Care Partner is responsible for the recruitment and onboarding of caregivers, including conducting interviews, managing job offers, and facilitating the transition to their first shift. They also provide ongoing support, including shift and program assistance, relationship management, and engagement activities. This involves communicating available shifts, addressing concerns, and encouraging growth opportunities. The role requires strong communication, organizational, and relationship management skills, as well as empathy and adaptability. Candidates should have at least one year of experience in customer service, recruitment, account management, or caregiver support. The ability to maintain confidentiality and work effectively in a remote environment is essential.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Admin Processor
The Admin Processor role encompasses a wide range of administrative tasks, including processing health referral orders, scheduling installations, and managing customer communications. The position involves multi-system data entry across platforms like Salesforce, Companion Web, IT3, and Oracle, as well as picking, packing, and programming equipment for shipping. Responsibilities extend to sales support, which includes handling billing updates, contract issues, and invoice preparation. Administrative and billing duties involve medical and Medicaid billing, claim processing, account reconciliation, and payment posting. Contracting and compliance tasks include establishing new contracts, maintaining existing ones, and ensuring adherence to government regulations. The role also manages equipment returns and recovery, verifying account information, auditing cancellations, and coordinating with third-party recovery companies. Candidates must possess a high school diploma or equivalent, along with at least two years of office experience. They should be proficient in handling multiple tasks, demonstrate a high degree of accuracy, and possess strong communication and customer service skills.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Recruiting Coordinator
The Recruiting Coordinator role offers an annual salary range of $44,000 to $60,000, with variations based on job-related skills, experience, qualifications, work location, and market conditions. Employee benefits include healthcare coverage, life insurance, AD&D, disability benefits, retirement plans, wellness programs, paid time off (including holidays), learning and development resources, and employee assistance resources. This remote, full-time position within the Human Resources department supports global recruitment efforts. The role involves coordinating end-to-end recruitment processes, including scheduling employee travel, participating in intake calls with recruiters and hiring managers, and managing requisition creation. The coordinator also assists with ATS management and facilitates the offer process for candidates. Key responsibilities include ensuring timely travel arrangements, coordinating with various business departments, and maintaining communication with domestic and international hiring teams. The position requires strong organizational and communication skills, as well as the ability to prioritize tasks and meet deadlines.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Claims Specialist
The Claims Specialist II role offers a remote position with a salary range varying by location: $42,323 to $74,129. Benefits include competitive compensation, remote work flexibility, paid time off, incentive bonus programs, medical, dental, vision, life, and pet insurance, a 401(k) retirement plan with company match, and various health and wellbeing resources. The position involves investigating and processing vehicle and property damage claims, as well as moderate bodily injury claims. Responsibilities include gathering information from involved parties, reviewing coverage, setting reserves, arranging inspections, and negotiating settlements. The role requires strong communication, customer service, and decision-making skills, as well as the ability to work independently in a remote environment. Candidates should have a high school diploma or GED, with a bachelor’s degree preferred, and customer service experience in a high-volume setting. Claims adjusting experience is preferred. Proficiency in MS Office and claims-related software is essential.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.