Customer Service Representative
Estimated: $29K – $36.7K a year. This remote bilingual (Spanish/English) customer service position offers competitive benefits including a 401K with company match, paid PTO and holidays, comprehensive medical coverage, and performance-based incentives. The role includes paid training, wellness programs, mentorship opportunities, and employee referral bonuses. The position involves handling inbound customer support calls from home, helping resolve technical issues, and documenting interactions in databases. Candidates must be fluently bilingual in Spanish and English, have at least one year of customer service experience, possess a high school diploma or GED, and maintain a quiet home workspace. Technical requirements include high-speed internet (no wireless/hotspots or satellite), a smartphone, and potentially a personal computer, though work equipment may be provided in some cases. The position requires multi-tasking abilities, strong computer navigation skills, and open availability. Candidates must reside in the United States or have a valid U.S. address for residence.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Benefit Representative
$17.00 – $17.50 an hour. This remote call center benefits representative position primarily serves State of Texas employees and retirees, requiring 100-megabyte internet speed and the ability to efficiently manage employee benefits inquiries. Key aspects involve addressing health insurance, retirement plans, and paid time off questions, with an emphasis on maintaining confidentiality and providing exceptional customer service. The role requires a high school diploma and three years of customer service or call center experience, preferably in benefits administration. Technical requirements include Windows computer proficiency and a minimum typing speed of forty words per minute. The position involves managing incoming calls, assisting with benefits enrollment, resolving discrepancies, conducting training sessions, and maintaining accurate records of all interactions. The ideal candidate should possess strong communication skills, knowledge of benefits terminology and regulations, excellent multitasking abilities, and proven problem-solving capabilities.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Virtual Receptionist
The Virtual Receptionist position pays $15.00-$18.00 per hour for 30-40 hours weekly, with a schedule of 9:00am-4:30pm Monday-Thursday and 9:00am-12:00pm Fridays. This role involves managing new client intake, scheduling, paperwork processing, and communication between clients and counselors. The position requires a high school diploma, professional conversation experience, computer proficiency, and strong organizational skills. Key responsibilities include handling daily calls and emails, tracking client distribution, and managing paperwork flow while maintaining appropriate boundaries with potentially distressed callers. The role offers potential growth into a salaried position based on performance.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Claims Administrator
Estimated: $48.9K – $62K a year. This remote Claims Administrator position offers competitive salary and focuses on managing extended warranty claims processing and customer service. The role requires handling both inbound and outbound communication between customers and service dealers, with a primary focus on expedited warranty claim resolutions and maintaining service level agreements. Responsibilities include preparing accurate warranty repair orders, processing claims, checking for duplicates, coordinating with service dealers, and providing backup support for the inbound contact center.
The ideal candidate should have 1-3 years of experience in both claims adjustment and customer service. Technical requirements include proficiency in Microsoft Office suite, Google Docs, and PDF handling. The position demands strong organizational and communication skills, with an emphasis on attention to detail and the ability to work independently in a fast-paced environment.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.
Contract Coordinator
This Contract Coordinator position focuses on managing healthcare contracting functions for clinical facilities. The role requires a combination of healthcare experience and contract management skills, with qualifications including a high school diploma and 2-3 years of healthcare and health plan contracting experience.
The role operates in a professional office environment, using standard office equipment, and requires regular computer use, sitting, and occasional physical activities such as standing, walking, and reaching. Essential competencies include ethical conduct, strong communication skills, attention to detail, computer proficiency, adaptability, and strict confidentiality maintenance. The position demands the ability to manage changing priorities while maintaining accurate records and professional relationships with healthcare plans and facility staff.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.