Customer Service Representative
The position offers competitive compensation ranging from $17.35 to $19.35 per hour for full-time work. A customer service role is available for a professional who will serve as the primary point of contact for client support and assistance across multiple communication channels. The ideal candidate will be responsible for delivering exceptional customer service by addressing inquiries, resolving issues, and maintaining positive client relationships. They will need to analyze customer needs, provide appropriate solutions, and maintain accurate records of all interactions through proper data entry. The role requires collaboration with sales teams to enhance service delivery and improve customer experience.
Key qualifications include strong analytical and communication skills, with previous customer service or call center experience being advantageous. The successful candidate should demonstrate excellent phone etiquette, proficiency in data entry, and the ability to work both independently and as part of a team. They must be comfortable with computerized customer information systems, and bilingual capabilities are considered a valuable asset.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Device Specialist
The remote Device Specialist position offers $18.00 per hour for full-time work during Arizona business hours (8 AM – 5 PM). As a member of the Center of Excellence Support Team, the Device Specialist plays a crucial role in onboarding and supporting patients with Remote Patient Monitoring devices and software. They primarily communicate through phone and email, helping patients understand program objectives, set up devices, and navigate health monitoring tools. The specialist maintains expertise in technical troubleshooting while working with product and engineering teams to resolve complex issues.
The role involves managing support queues, conducting quality control, and ensuring compliance with service level agreements and standard operating procedures. The ideal candidate should possess technical support experience, demonstrate strong customer service skills, and excel in both verbal and written communication. The position requires someone who can work autonomously while maintaining attention to detail and suggesting process improvements to enhance both team and customer experiences.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Account Executive
The Account Executive position offers a comprehensive compensation package including a base salary of $70,000-$80,000 with $140,000 OTE, plus benefits valued at $10,000-$16,000 annually and equity estimated at $50,000+. Benefits include company-sponsored 401(k), generous PTO, paid parental leave, full medical coverage (100% employee, 80% dependent), and a $50 monthly phone stipend. This fully remote role involves quarterly travel of 3-4 nights for team connection.
The position focuses on driving B2B SaaS sales growth through both inbound and outbound efforts. The Account Executive manages the entire client journey, from prospecting to closing, while maintaining relationships and exceeding monthly sales targets. They must develop effective sales strategies, identify new opportunities, and maintain an organized pipeline using HubSpot. The role requires collaboration with cross-functional teams to ensure consistent client experience and satisfaction.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Social Media Associate
The Social Media Associate position offers a $50,000 annual salary with comprehensive benefits including 100% employer-paid medical, dental, and vision coverage, 4% 401k matching, 22 days of paid time off plus 4 holidays, maternity/paternity leave, and a work-from-home comfort package with company-provided equipment. This full-time remote role can be based in Spokane, WA, Salt Lake City, UT, or Austin, TX, with flexible hours Monday through Friday.
The role focuses on managing social forum presence by engaging in discussions, monitoring trending topics, and maintaining positive community interactions. The associate will be responsible for creating and curating content, including memes and engaging posts, while diplomatically handling any negative interactions to protect the brand’s reputation. They must demonstrate an understanding of various forum subcultures and stay current with digital trends and online conversations.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Safety & Risk Manager
The Safety and Service Risk Manager position offers $80,000-$85,000 annually with comprehensive benefits, varying by location and employment type. This is a remote, US-based role focusing on global data center logistics operations. The position involves designing and maintaining safety programs across global locations while managing Regional Safety Risk Leads team. The manager oversees safety incident tracking, analysis, and communication, including Root-Cause Analysis reports and Safety Observations. They collaborate with Service Delivery and Operations teams to ensure operational resilience and high-quality service delivery. Key responsibilities include implementing global safety programs, managing safety risk leads, coordinating with stakeholders for safety guidance delivery, and overseeing service risk remediation plans. The role requires analyzing safety data trends, developing solutions for risk management, and ensuring compliance with industry best practices.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.