Remote Job Leads 30Oct2024

Customer Success Manager – Reporting Success

This full-time Customer Success Manager role offers a competitive compensation package including a base salary of $53,000-$90,000, annual discretionary bonus, restricted stock units, 401(k) matching, and comprehensive benefits. The position involves managing the post-sale customer lifecycle and maximizing client return on investment in the company’s SaaS platform. The CSM serves as the primary point of contact, developing relationships with key stakeholders while collaborating with internal teams including Services, Support, Marketing, and Sales. Core responsibilities include driving product adoption, consulting on best practices, identifying risks, managing success plans, and providing platform training. The role requires strong communication and problem-solving skills to deliver consultative recommendations and manage complex customer needs effectively.
Candidates should have a bachelor’s degree (or equivalent experience) and at least 2 years of experience in customer success, service, account management, or sales. SaaS experience is preferred. The position offers flexible work arrangements with remote options, requiring reliable internet access and up to 10% travel for team meetings and relationship building. The ideal candidate will be a self-starter focused on driving customer success beyond basic satisfaction.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.

Customer Support Specialist

This remote Customer Support Specialist position offers a base salary ranging from $31,200 to $53,600 annually depending on location, plus comprehensive medical and financial benefits. The role supports a luxury retail platform, requiring representatives to provide high-touch customer service through phone, email, and chat channels from 7am-9pm CST, seven days a week. Operating in a fast-paced virtual call center environment, specialists handle inquiries about products, services, orders, and shipping while serving as brand ambassadors for the luxury retail division. The position demands excellent communication skills, deep product knowledge, and the ability to resolve complex customer issues with empathy and professionalism. Candidates must have 2+ years of customer service experience, preferably in luxury retail, hospitality, or contact centers. The role requires a quiet home workspace, wired high-speed internet connection, and willingness to work flexible schedules including nights, weekends, and holidays. Successful candidates will be comfortable using multiple software systems while maintaining high standards for productivity and service quality in a high-volume environment.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.

Graduate Success Coordinator

This full-time remote Graduate Success Coordinator position offers $20.00 per hour plus a comprehensive benefits package including medical, dental, vision, life insurance, disability coverage, FSA/HSA options, 401(k), 15 days PTO, 9 holidays, and additional voluntary benefits. The role focuses on supporting recent allied healthcare graduates during their initial employment period, providing career coaching and assistance during the first 30 days on the job. Working under the Career Services Manager, the coordinator develops and maintains employment support systems, verifies job placements, and collaborates with various teams to ensure graduate success. Key responsibilities include career coaching, placement verification, and helping graduates overcome employment obstacles. The position requires an associate degree or equivalent experience in education, career services, or staffing, along with strong organizational and communication skills. Candidates must be proficient in basic computer applications and able to maintain a professional home office setup with hardwired internet connection.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.

Benefits Coordinator – Temporary Contract

A 2-month temporary contract position is available for a Benefits Coordinator with possibility of extension. This HR role manages daily employee benefits operations, including program administration, enrollment processing, and employee support. The coordinator serves as the primary contact for benefits inquiries, handles enrollment activities, maintains data accuracy in HRIS systems, and coordinates with benefits vendors. Key responsibilities include managing benefits changes, ensuring data integrity, supporting open enrollment, conducting new hire orientations, and coordinating wellness events. The ideal candidate will have 1-2 years of benefits administration experience, strong knowledge of employee benefits programs, and proficiency in Microsoft Office Suite and HRIS systems. Essential skills include excellent organization, time management, and communication abilities, with a strong emphasis on maintaining confidentiality. The role requires high attention to detail and a proactive approach to supporting employee needs through benefits administration and wellness program coordination.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.

Financial Operations Assistant

Estimated: $35.8K – $45.3K a year. A remote Financial Operations Assistant position is available, supporting both finance and HR functions. The role combines financial responsibilities, focusing on client billing and invoicing, with extensive operational support duties. Primary financial tasks include preparing invoices, tracking payments, and resolving billing issues. Operational responsibilities encompass employee onboarding support, mentorship program assistance, engagement initiative coordination, travel booking, managing company swag orders, and maintaining training content. The ideal candidate will have an associate’s or bachelor’s degree, administrative experience, and strong proficiency in Microsoft Office Suite. Success in this position requires excellent organizational abilities, attention to detail, and strong communication skills. The role suits someone who can work both independently and collaboratively while managing multiple tasks with accuracy.
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**Must have legal authorization to work in the USA. This company is an EEO employer and evaluates all applicants based on their qualifications without considering race, religion, color, gender, nationality, age, sexual preference, gender identity, disability, or veteran status.