Customer Support Analyst
This full-time, salaried Customer Support Analyst position offers a competitive salary ranging from $55,000 to $65,000, along with a bonus structure and comprehensive benefits, including medical, dental, vision, and life insurance, as well as a 401(k) plan with a match after the first year. The ideal candidate is detail-oriented, a self-learner, and enjoys troubleshooting software issues while providing effective solutions to clients’ business needs. They will join a Tier 1 support team, responding to client inquiries, addressing software bugs, and facilitating communication with development and quality assurance teams. Responsibilities also include documenting frequently asked questions, preparing knowledge-based content, and coordinating with various departments to prioritize and resolve tickets efficiently. Required qualifications include a bachelor’s degree or equivalent experience, strong communication skills, and proficiency in Microsoft Office Suite.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Customer Service Account Specialist
$25/hr. This full-time position offers competitive compensation with opportunities for growth and professional development, along with a comprehensive benefits package that includes health insurance, potential performance bonuses, and a supportive work environment that values employee contributions. The Customer Service Account Specialist serves as a critical link between sales and customer operations, managing a complex array of customer interactions and transactional processes. This dynamic role requires a detail-oriented professional who can navigate a fast-paced environment with exceptional communication and organizational skills. The specialist processes multiple types of customer orders across various communication channels, including phone, email, website, and electronic data interchange, while providing comprehensive product information, managing account reconciliation, and handling intricate transaction details.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Administrative Assistant
USD $48,000.00. This full-time administrative position offers competitive compensation with comprehensive benefits, including health insurance, potential performance incentives, and opportunities for professional growth within a dynamic healthcare support environment. The Administrative Assistant serves as a critical operational support role within a pharmacy setting, responsible for managing a wide range of clerical and administrative functions that ensure smooth daily operations. The position requires a highly organized, detail-oriented professional with exceptional administrative skills and the ability to maintain strict confidentiality in a medical environment. Primary responsibilities encompass comprehensive filing systems management, invoice processing, payroll reporting, scheduling, and providing essential clerical support to pharmacy management and staff. The ideal candidate will demonstrate advanced organizational capabilities, proficiency in office technology, and the ability to manage multiple complex tasks simultaneously while maintaining the highest standards of accuracy and professionalism.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Support Analyst
This full-time Support Analyst position offers a competitive salary range of $56,438 to $70,000 annually, complemented by an exceptional benefits package including comprehensive medical, dental, and vision insurance, unlimited paid time off, stock options, 401(k) matching, and numerous additional perks such as commuter benefits and personal wellbeing subsidies. The role represents a dynamic opportunity for a seasoned customer support professional to join a rapidly growing technology team in the moving and relocation services sector.
Primary responsibilities encompass managing escalated customer support interactions across multiple communication channels, including phone, email, chat, and web forms, while collaboratively working with development and engineering teams to resolve complex product issues and drive continuous improvement.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Human Resources and Finance Assistant
$67,000 a year. This full-time Human Resources and Finance Assistant position offers a competitive annual salary of $67,000 for a fully remote role within a mission-driven global organization. The position serves as a critical administrative support function, bridging human resources and finance operations with a comprehensive range of responsibilities that demand exceptional organizational, interpersonal, and technical skills. The ideal candidate will provide comprehensive administrative support to senior leadership, managing complex operational tasks including workforce management, payroll assistance, recruitment coordination, benefits administration, and executive calendar management. Key responsibilities encompass serving as the primary Rippling software administrator, coordinating hiring processes, facilitating employee onboarding and offboarding, managing meeting logistics, and supporting critical HR and finance functions with meticulous attention to detail.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.