Customer Care Representative
$20/hr. This remote position seeks a Customer Care Representative I to deliver exceptional customer service and resolve inquiries effectively. The role prioritizes competitive pay, including bonuses, and comprehensive benefits covering financial planning, wellbeing, health, and wellness. Employees also enjoy paid time off, discounts, and opportunities for professional growth. The representative will listen attentively, troubleshoot issues, and build customer loyalty through personalized solutions. Proficiency in technology and Microsoft Office is essential. They must maintain a positive demeanor, communicate clearly, and adapt to varying tasks with minimal supervision. The position requires flexibility in scheduling, including potential overtime, to meet customer care operational needs. Performance is measured against KPIs and metrics, emphasizing efficient and effective problem-solving. This role demands a candidate who can establish rapport with diverse individuals and contribute to a positive work environment.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Customer Service Loyalty Specialist
$22.00 per hour. This position seeks a Customer Service Loyalty Specialist to retain clients considering service cancellation. The role emphasizes competitive compensation and comprehensive benefits, including medical, dental, vision, life insurance, paid holidays, time off, and 401(k) matching. The specialist will handle escalated calls, resell program benefits, and perform account maintenance, requiring a strong sales background. Responsibilities include proactive support, active listening, educating customers, resolving concerns, building relationships, identifying needs, documenting interactions, adhering to communication guidelines, assisting with program modifications, and meeting retention quotas. Candidates must have 2+ years of customer service and sales experience, knowledge of call center procedures, proficiency in Google Suite, excellent communication, active listening, problem-solving, and organizational skills. The role requires the ability to work independently and flexibly, including overtime and weekends. Ongoing training and career advancement opportunities are provided.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Counsel Support Associate
This position seeks a Counsel Support Associate to provide administrative support to legal attorneys within an insurance defense team. The role offers competitive compensation, ranging from $18.27 to $31.25 per hour, based on experience. Benefits include a collaborative work environment with opportunities for professional growth. The associate will manage legal documents, track court dates, handle client communication, perform administrative tasks, ensure data compliance, and resolve minor issues. Qualifications include strong organizational and communication skills, proficiency in Microsoft Office, and the ability to learn legal management systems. While law office experience is a plus, it is not required. The position requires a high school diploma or GED, or equivalent experience. The role emphasizes a flexible, inclusive work environment with opportunities for impact and development.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Recruiting Coordinator
Estimated: $52.7K – $66.8K a year. This remote position seeks a Recruiting Coordinator to support a boutique executive search firm specializing in private equity placements. The role emphasizes a collaborative, high-energy work environment with a focus on work-life balance. Responsibilities include sourcing candidates, scheduling interviews, managing candidate data, creating email campaigns, screening applicants, and supporting recruiters. The coordinator will also contribute to database maintenance and marketing efforts. Qualifications include strong communication and interpersonal skills, excellent writing abilities, and a proactive, team-oriented approach. The position offers an opportunity to be an integral part of a growing firm, focusing on building lasting connections and contributing to its culture.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Research & Data Analyst
Estimated: $49.7K – $62.9K a year. This part-time, remote position seeks a Research & Data Analyst to create market briefs on disability technology trends. Reporting to the Executive Director, the analyst will maintain and expand a disability-tech database, conduct industry research, analyze products and companies, and produce detailed reports with compelling graphics. The role requires 10 hours per week. Essential duties include data aggregation, market research, trend extrapolation, report writing, and collaboration with marketing and fundraising teams. Ideal candidates possess insatiable curiosity, a growth mindset, an interest in entrepreneurship, a commitment to diversity, and strong organizational skills. Proficiency in Excel and PowerPoint, demonstrated research abilities, and clear communication are essential. While disability-space experience is not required, an interest in the mission is crucial.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.