Contact Center Specialist
$16.50/hr. The Contact Center Specialist I role offers a comprehensive benefits package, including health insurance, paid time off, and retirement plans. Employees are compensated with a competitive hourly wage and may receive additional shift differentials for evening or weekend work. This remote position requires individuals to provide exceptional customer service by handling inbound calls and emails, addressing inquiries, and resolving issues efficiently. Specialists are expected to maintain a high level of professionalism, adhere to company policies, and meet performance metrics. Key responsibilities include documenting interactions accurately, collaborating with team members to improve processes, and staying informed about product and service updates. Candidates should possess strong communication skills, the ability to multitask in a fast-paced environment, and a commitment to continuous learning. A high school diploma or equivalent is required, with preference given to those with prior customer service experience. The position offers opportunities for career advancement within the organization, fostering professional growth and development. Overall, the Contact Center Specialist I position is ideal for individuals seeking a dynamic work environment with the flexibility of remote work and the support of a robust benefits program.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Associate Registrar
The Registrar Associate I position offers a competitive hourly wage of $25. This full-time, remote role requires the incumbent to manage and maintain academic records in compliance with FERPA regulations and accreditation standards. Responsibilities encompass updating student information systems, evaluating transcripts, monitoring academic standing, and coordinating registration schedules. The role also involves preparing program plans, auditing learner files, and participating in compliance audits. Candidates must possess an associate degree, with a bachelor’s degree preferred, and have at least one year of experience in education with knowledge of FERPA laws. Proficiency in Microsoft Office applications is essential. The position supports the institution’s mission to elevate education, health, and employment systems through academic achievement and professional development, particularly in underserved communities. The organization fosters a culture of continuous learning and work-life integration, encouraging employees to grow professionally while contributing to transformative educational outcomes.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Admission Specialist
Rate of Pay: $18.15 – $22.69. The Admission Specialist I role offers a competitive compensation package, including a base hourly wage supplemented by a monthly incentive program. This full-time, remote position requires availability for a 40-hour workweek, with potential for evening and weekend shifts. The role focuses on guiding prospective students through the enrollment process for various degree programs. Responsibilities include responding to inquiries via email, live chat, and phone; evaluating applicants’ eligibility; and providing detailed information about programs, policies, and procedures. Specialists must maintain accurate records, adhere to compliance standards, and meet performance metrics. Candidates should possess strong communication skills, the ability to multitask in a fast-paced environment, and a commitment to continuous learning. A high school diploma or equivalent is required, with preference given to those with prior customer service or admissions experience. The position offers opportunities for career advancement within the organization, fostering professional growth and development. Overall, the Admission Specialist I position is ideal for individuals seeking a dynamic work environment with the flexibility of remote work and the support of a robust benefits program.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Virtual Assistant
The Virtual Assistant position offers a competitive first-year salary ranging from $72,000 to $112,000, with potential to exceed $145,000 in the second year based on performance metrics. Additional benefits include performance-based bonuses, comprehensive health insurance covering medical, dental, and vision, paid time off for vacation, sick leave, and personal days, a 401(k) retirement plan with employer contributions, and opportunities for career growth through ongoing training and mentorship. The role also provides a flexible remote work schedule, promoting work-life balance. This full-time remote position involves managing client communications via phone, email, and chat; scheduling consultations; following up on leads; and assisting attorneys with administrative tasks.
Responsibilities include organizing case files, inputting data into the CRM system, maintaining accurate records, conducting basic legal research, drafting correspondence, and handling billing and document management. Candidates should have at least one year of experience in administrative support, legal assistance, or customer service, with strong communication, organizational, and multitasking skills. Proficiency in Microsoft Office, Google Suite, and CRM platforms is required, along with a high-speed internet connection and a quiet workspace. The ideal candidate is detail-oriented, tech-savvy, and capable of working independently while handling confidential information professionally.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Claims Assistant
$24.38 – $35.23 per hour. The Claims Assistant role offers a competitive compensation package, including a base hourly wage and a comprehensive benefits program. Benefits encompass health insurance, paid time off, and retirement plans, supporting both financial stability and work-life balance. This full-time remote position involves supporting the claims department by managing administrative tasks such as data entry, document processing, and correspondence handling. The assistant ensures accurate record-keeping, facilitates communication between stakeholders, and adheres to company policies and regulatory requirements. Candidates should possess strong organizational skills, attention to detail, and proficiency in relevant software applications. A high school diploma or equivalent is required, with preference given to those with prior experience in administrative support or the insurance industry. The role offers opportunities for professional development and career advancement within the organization. Overall, the Claims Assistant position is ideal for individuals seeking a structured work environment with the flexibility of remote work and the support of a robust benefits program.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.