Customer Service Associate
This remote customer service associate role offers a comprehensive compensation package including a salary range of $39,400 to $61,200, annual bonus potential, and robust benefits such as medical, dental, vision, life and disability insurance, paid time off, parental and military leave, and a 401(k) with company match. Additional perks include a pension plan, wellness reimbursements of up to $1,600 annually, education assistance, and an employee stock purchase plan. Candidates must be able to work one of two weekday shifts within the hours of 8:00am to 5:00pm ET and have reliable internet, a quiet workspace, and appropriate equipment for virtual work. The associate will provide service to service members, veterans, and their families by addressing inquiries, explaining insurance benefits, resolving issues, and promoting suitable products. They are expected to manage calls independently, escalate when necessary, and demonstrate empathy, attention to detail, and strong communication skills. The role demands high reliability, excellent organizational skills, and a strong grasp of technical information. Applicants should have 1–3 years of customer service experience, proficiency with computer systems, and the ability to adapt quickly.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Data Collection Operator
This remote Data Collection Operator position offers a competitive hourly rate of $15/hr and a range of benefits including flexible paid time off, paid company holidays, and additional days off for team wellness. Employees enjoy four-day weekends for major holidays, a free subscription to the Calm app, and LinkedIn Learning access for professional development. A one-time work-from-home stipend is provided, along with 401(k) matching and inclusive medical, dental, and vision insurance plans. The company also supports team engagement through virtual and in-person events and offers 12 weeks of paid parental leave.
The role involves proofreading, updating, and managing government contact records within a proprietary database through research, proofreading, audits, and monitoring websites. The operator will be responsible for maintaining accurate and current records for U.S. and international government contacts. The position requires prior experience with databases, attention to detail, and strong organizational skills. The successful candidate should also have an interest in political science, civics, or advocacy, as well as proficiency in Microsoft Office tools.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Seasonal Support Specialist
The Seasonal Support Specialist role offers a flexible, remote position with an hourly rate of $18–$19, working 30 hours per week from April to August. While benefits are not provided, the position offers a great opportunity for those interested in customer service, education technology, and support operations. Available shifts are from 9:00 AM – 3:00 PM ET or 1:00 PM – 7:00 PM ET, with potential weekend shifts in July.
In this role, the specialist will assist schools, teachers, and parents with the TeacherLists platform, answering inquiries, troubleshooting account issues, and supporting onboarding and updates. Key responsibilities include providing efficient customer support through email, chat, and phone, maintaining clear records of interactions, and collaborating with internal teams for seamless service. The ideal candidate is detail-oriented, has strong communication skills, and is tech-savvy, able to quickly learn new systems.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Virtual Administrative Assistant
The Remote Administrative Assistant position offers a part-time, flexible role with an hourly rate of $15.50–$17.00, working 25 hours per week. The position is remote and available to candidates based in Tennessee, Texas, or Kentucky. Although benefits like the 403(b) retirement plan and access to the Employee Wellness Program are offered, the position does not include additional benefits. The administrative assistant will support Wellness Together’s mental health programs by handling tasks such as scheduling, timecard management, case note review, data organization, and compliance with privacy regulations like HIPAA and FERPA. Other duties include assisting with data collection, preparing reports for management, and maintaining internal systems to ensure high-quality service delivery.
The ideal candidate should have a high school diploma (some college preferred) and at least one year of clerical or administrative experience. Strong communication, organizational, and tech skills are required, including proficiency in Google Suite and Microsoft Office. The role demands a detail-oriented, self-motivated individual who is comfortable working independently while ensuring confidentiality and privacy compliance.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Technical Assistance Center Specialist
The Technical Assistance Center Specialist is a seasonal, remote role from June to August, with the potential for extension based on performance and business needs. The position offers an hourly rate of $18.00 to $27.00, depending on experience, with shifts available from 8:00 AM to 6:00 PM Pacific Time, Monday through Friday. Candidates based in California or Nevada are preferred, with the possibility of hybrid work or occasional visits to the Santa Fe Springs office.
The specialist will become an expert in assigned software and hardware systems, train customers on new systems, and assist with troubleshooting through calls, emails, and chats. Responsibilities include conducting demos, testing systems, installing software and hardware updates, and maintaining documentation on customer interactions and issue resolutions. The ideal candidate should have proficiency in Windows, Microsoft Office, and customer service experience. Strong communication, problem-solving, and attention to detail are essential, along with a positive, patient attitude and the ability to explain technical issues in simple terms.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.